CUSTOMER SERVICE (Current Employee) – Orlando, FL – May 19, 2018
While working at Universal can be stressful just like it's Disney counterpart nearby. The difference between the two is almost night and day. Universal is much more laid back and much easier to understand. Management is friendly and often very understanding.
I've spent sbout 5 years with the company have loved every moment of it. I have worked in three different departments and have found that attractions was the best place for me. I enjoy the busy lifestyle within the park and all of the great benefits.
You make tons of friends when you work at universal. Moving up is really easy when you work at universal. Management works with you if you have things going on outside of work, they work with you to help you. Benefits included getting free passes to the park for friends and family, but also a pass for you to go into the park with no block out dates. They provide insurance for full time and part time employees.
It was honestly alright. If you're only there for the paycheck, its worth it but if you want to develop, its a different story. You have to make friends and be unprofessional, and if they dont like you, you're not getting promoted.
The staff is a good one and it is a enjoyable place to work.
Chef Garde Manger Loews (Former Employee) – Orlando, FL – May 1, 2018
I worked for Loews so I can not say what it is like to work in the parks.I mainly worked as upper management and Banquets after 10 years of being in the hospitality business. I did enjoy putting potential clients in awa of our service standards as when I was at the Hilton Orlando. As banquet chef I was in charge of writing custom menus the were designed to blow the clients minds away! That was by far my favorite positions I have held in a corporate environment.
Time off when not needed to be actually at work, good team work, opportunity to advance
Enjoyed being apart of the guest's joy and excitment. Management worked along side of the employee for most part. Sufficient training to due your job, givein the oppurtunity of advancement and the allotment of park passes.
Universal was an awesome place to work with , with the exception being that once I became a mother and had less hours that I could work they did not want to work with it, as if they did not care about my personal life.
Costuming (Former Employee) – Orlando, FL – April 25, 2018
If you enjoy being part of a large corporation, being one of the numbers, but receiving great benefits this job is for you. Advancements within may happen but may take a year or more, patience and dedication is required.
I learned a lot about customer service. Working at a theme park really opened my eyes as a very young teenager at the time to working hard to please the customers and making sure they have a great time at the park.