Reviewing and compiling monthly data of nursing units and overall hospital performance in order to present it in a concise laymen's terms to nurses and VPs gave me great satisfaction. However, i had learned over the years to empower others. With that being said, i successfully endeavored to teach the head nurses and the VPs how to access, download and interpret their own set of patient performance data. Each person gladly received the instruction and owned it as theirs. Unfortunately, I could not assist the nurses with improving the identified shortcomings, since i did not have a nursing background. I could only provide my perspective as a patient and convey to them specific anecdotes from patients who personally called me to laud or castigate their visit or that of a loved one.
required sitting at computer for extended periods of time (not my forte)