I worked for University of Chicago Medicine, for 20yrs, from being a Unit Secretary changed to Patient Service Coordinator to promoted to Patient Service Representative. I learn a lot and enjoyed, work with Patients, Family Member, Visitors, and the Medical Staff as a Team Player. They taught me a lot. I was always on the front line, and I represented Patients with a smile and respect. I made the patient feel warm and that they was in the right place, plus, our medical staff, will take great care of them. I learn and believed, that you put the patient first, we are here to take care of them. Working at a Hospital or Clinic, you can look in the patient eyes or body and tell that they patient is not feeling well at all. You talk to the patient with respect. You ask the patient for their, ID and Insurance Card. Once you place they patient information into the HR system, you will see and verify all information. You will ask the patient to verify their address, the last four digits of their phone number. If you have someone with the same name, you will as the patient for the last four digits of their Social Security Number. You then as them what is bothering them and let the MA or RN know their symptoms. We at University of Chicago Medicine, worked as a Team Together. We, Put The Patient First.