When I first started the management was awesome! We were fully staffed,the rules were strict and everyone followed them! Everyone worked and did their job before the end of his/or her shift! It was ran smoothly and there were no problems. Once the department lost their contract, we received new management and that's when things fell through. It became chaotic because of all the new vendors and different people who came all over the U.S. who ran dietary services in hospitals came and changed a lot of things or tried new ways of doing things. Once our new director was picked and new supervisors started, they were very unorganized, short staffed all the time,many call outs and no temps being called in to help at all. This is where I felt overworked majority of the time. The director wasn't easy to talk to about the new expectations or routine of how the kitchen would be ran. Most of our materials we were used to using was outdated so they were thrown away, without being replaced which mad it hard to complete our work. Our director eventually ended up quitting and we received a new one and he eventually ended up quitting as well. Overall, the department went through many directors but our employees made the best out of the work environment which made it great to come to work.That was the most enjoyable part of the job the different people you come across daily. Not having the proper materials to perform our job well was the hardest part. I started this job at 21 years old so I learned a lot about my position and food safety and hospital procedures.
A busy and fast pace productive atmosphere. Everyone in Patient Access has to be cross-trained in all area of the department. Great diverse team to work with. The only negative I have is when a team member is being mean to a customer. The best part of job was to meet, greet and service them with quality care of on a daily basis.
Medical Staff Office Credentialing Coordinator (Former Employee) – Baltimore, MD – May 8, 2018
daily you learn new policy & procedures with the doctors, staff, team members, the hospital in general. Daily conduct & preformed the needs of the doctors, interns, and general hospital staff to insure everyone had everything needed to preform their daily duties in the hospital.
vacation & sick time.
No free lunches. not enough time for lunches. no overtime
RN (Current Employee) – Baltimore, MD – March 9, 2018
Small community hospital with a sometimes difficult patient population. Sometimes seems as though upper management will not listen until there is a crisis. Small size allows for more interaction with other units. Most staff are friendly and want what is best for the patients.
Manager (Former Employee) – Baltimore, MD – February 17, 2018
Being in a family work environment can be good and bad. When the family is functioning well and people are pulling their weight and communicating well that is great. When you have a bad apple in the family, someone who likes to keep drama, then you really have a problem because no one wants to kick a family member out. Too often that was the case at Midtown, Those bad apples were allowed to stay and stay and stay because no one wanted to do the dirty work and get rid of them and they would pull a department down a others in the "family" would get sick of it. Lack of accountability. Otherwise it can be a great place.
they serve the inner city population with excellence. They definitely strive for greatness but have issues that need to get ironed out. It appears that management needs to instill better policies to ensure safety of patients and staff better.
Beware to other pharmacy technicians! The pharmacy leadership tries to sell you on the fact that they are a team, but when it comes down to it, there is a separation btwn. techs and pharmacists. When there is heavy work load, you can only depend on other techs who are already bogged down with their own work, but will help. Most pharmacists will not help unless asked, even if they see you need help. Leadership doesn't listen, even when issues are brought to their attention. Best advice: Get in, do the work. Don't try to make friends. Learn what you can and move on. No room for career growth. Do not tell them you are going to college unless your major is pharmacy. Otherwise, it works against you.
Benefits, pay is ok
Work/life balance is non-existent, no respect for pharmacy technicians, sometimes heavy workload with no help, mgmt. needs more training
Strong network of teams within the department but poor culture development by leadership.
Manager (Former Employee) – Baltimore, MD – November 21, 2017
Merger with univ and Maryland gener was not done well. It was obviously a take over and the Maryland staff took a loss. Poor communication within the organizations and the overtones were that they were better than Maryland general and did not want to adopt any of that culture and still don't. People are rarely held accountable. The good is that people are very friendly and helpful. The care is good because people care. Good benefits for the most part.
Benefits, friendly atmosphere, helpful staff
Food - lack of choices, poor management in many high level areas
ASSISTANT TO SR. DIRECTOR OF NURSING (Current Employee) – Baltimore, MD – October 10, 2017
There are no productive hours some days. Work can be fast pace when pushing to meet deadlines. Overall a good place to get experience. The workplace culture is a little dogmatic and out of date with technology.
It was good to work with people and on the premises. People like to work and communicate with each other and consider the work place like they owned it. Supervisor did not look over workers' shoulders.