What is it like to work at University of Rochester?

3.9Work/Life Balance
3.8Compensation/Benefits
3.6Job Security/Advancement
3.5Management
3.7Culture
4.0
Hard working, easily adaptable, empathic
Written by Outpatient Access Associate (Former Employee) from Rochester, NY on April 25, 2018
At the beginning of the day, you never knew whether you were going to be working check in or check out, whether you would be working in pediatrics, hand, sports, or general ortho. Due to change in staffing, you were guaranteed to me moved frequently.
When checking patients in, I would verify all demographics, scan insurance card and update as needed. - more ... I would also have to keep patients apprised if any providers were running behind schedule.
When checking patients out, I would collect the copayments, schedule any referrals (ie. imaging, nerve conduction testing and the like, also scheduling a ... - less
ProsTeam worked well together
ConsManagement did not back employees
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