The culture feels like it’s dying.
UPC used to be a promising place to work, full of opportunity, amazing culture and an over all concern for the happiness of their employees. Unfortunately, this has dramatically changed. The claims department has continued to shrink in size due to people leaving and/or moved to other departments. The volume of claims the adjusters are receiving - more... is not manageable and not what we signed up for. Calling these “growing pains” as in previous reviews is not a good enough excuse. There are options (independent firms) that can be utilized, but it sounds nicer to have “staff handle claims” and s ... - less
ProsLove my coworkers, Free lunches, Good benefits, Competitive pay (if we were not given the work load we have)