Questions and Answers about UPMC

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What advice would you give the CEO of UPMC about how to improve it?

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Should learn to value a excellent physician that is hard working and dedicated to the hospital and to their patients. Also should listen to nursing staff more, to understand needs and concerns instead of his own feelings. Medicine is medicine and not a business, not a company but true health care. When you stop listening to nursing staff and medical staff and start listening to the company and your grudges and feelings, you make bad decisions that affect your hard working medical staff and loving, caring nursing staff. Analyze better the situation, value your physicians, nursing staff and you will make smart decisions. Don’t misjudge a book by its cover but by its content.

Answered - Doctor (Former Employee) - Pennsylvania

2
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Don't automatically think a disgruntled patient or family is correct in their harsh evaluation of staff. Some times they are just angry and look for that free hand out or target to blame for their own misery.

Answered - Advanced Patient Care Technician (Current Employee) - Farrell, PA

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Increase call pay. There is a lot of turnover due to this.

Answered - RTR (Current Employee) - Pittsburgh, PA

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Don't just focus on money. Try to improve conditions for the staff.

Answered - Pharmacist (Former Employee) - Pittsburgh, PA

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Get serious about HIPPA violations.

Answered - HR Asst to the Administrative Assitant (Former Employee) - Pittsburgh, PA

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The copay process is a little confusing where I work. Signs would be beneficial to create less confusion.

Answered - Rehab Aide (Current Employee) - Pittsburgh, PA

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Make yourself and your direction/ideas known.

Answered - MRI Technologist (Current Employee) - Oakland, PA

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Make the current pharmacy manager aware of his impact on his staff, which has been mostly negative.

Answered - Staff Pharmacist (Current Employee) - Pittsburgh, PA

1
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