Happiness rating is 74 out of 100
3.8 out of 5 stars.
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Upwork Careers and Employment

Work happiness

Scores based on about 333 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they have the time and location flexibility they need?
Do people feel they often learn something at work?

About the company

  • CEO
    Hayden Brown
    approve of Hayden Brown's performance
  • Founded
  • Company size
    501 to 1,000
  • Revenue
    $25M to $100M (USD)
  • Industry
  • Headquarters
    475 Brannan St. Suite 43...
  • Link
    Upwork website

Upwork is the world’s work marketplace, connecting millions of businesses with independent talent around the globe.

We serve everyone from one-person startups to 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and freelancers to work together in new ways that unlock their potential.

With freedom and control, our customers unlock a world of potential given the tools and experience that develop skills and address business challenges. The impact is both economic and personal. Because when you find the right people, you stop working to get by and start working strategically.

Our talent community earned over $3.3 billion on Upwork in 2021 across more than 10,000 skills, including website & app development, creative & design, customer support, finance & accounting, consulting, and operations. We invite you to explore what’s possible in our work marketplace.

Mission: Our vision is independent talent at the heart of every business. Our mission is to create economic opportunities so people have better lives.

Learn more


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San Francisco, CA

9 jobs


Salary estimated from 688 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 64 reviews and is evolving.



Software Engineer in Remote
on June 24, 2022

I've been working at Upwork(towards improving upwork platform) for more than a year now. It is intensive work, usually not going over the 9-5 (which you can actually accommodate according to preference). I've learnt that technology wise it is out of date but has great engineers and good funding to improve. Engineering management is great. Company management is radical left, no freedom to think outside the politically correct line of thought defined by the company/CEO. Also, you are literally forced to stay in slack channels in which they(the small group of people that has permission to speak up) blatantly talk about what politic they're going to vote. Disgusting, really. Nobody can even mention anything like this, we are literally forbidden to do so by the CEO->"At upwork [controversial topics are] not up for debate". The workplace culture is a bit toward the professional side for a software company, which usually is a bit more relaxed, your millage may vary, of course. The hardest part of the job specially at the beginning is getting to know all the different components and teams, which becomes second nature after 90 days or so. The most enjoyable part of the job is that according to seniority you have the freedom to suggest and implement technical changes that improve the stack.

WordPress Developer in Remote
on December 5, 2022

I've been on Upwork for a few years now, and it's always been a pleasure to work with clients who are just as excited about the process as I am. I love that Upwork provides a platform for people like us to connect and collaborate across time zones, so it's always exciting to see what my clients will come up with next!

Product Designer in Remote
on December 4, 2022

Overall, Upwork is an ok place to work. My coworkers are friendly and supportive and remote work is definitely a plus. There has been a revolving door of managers so it has been a little tough adapting to different management styles. From a product perspective, it takes a long time for buy in and implementation so it can be a little demoralizing when we keep spinning our wheels. The most disappointing part though are the lack of benefits. Upwork has their own classification of full time employees called "TIP" which basically gives the bare minimum of benefits that are required by California law (partial healthcare coverage, sick days but no PTO) . Though we work 40 hours+ every week, we don't get the same perks and benefits as "official" full-time employees, (mainly directors and higher ups) meaning there are no stock options, bonuses PTO, medical, office reimbursements, and daycare even though we are all on w-2. Some of us have been here for 5+ years with no signs of ever having the chance of transitioning to what they call a full time employee. This has been my biggest gripe and has been brought up on multiple hand meetings but it is always brushed off and that they're "looking to improve." Ultimately though, it just sounds like they're trying to save money. In the end, it will hurt the company because this policy does not help attract top talent when other companies at the same scale offer much more.

Web Developer in Remote
on November 26, 2022

It is extremely easy to work on upwork, once you get the ball rolling,theres no turning back.Every gig is ur resume ,so as long as you give it your all,everything else will flow nicely

Content writer, language transcribing, virtual assistant in Remote
on October 13, 2022

It's worth working with the company as gives me more knowledge, I Learn everyday, gives me strong connection by working with people I don't believe I can never work with, and ability to work in my own schedule.

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Questions and answers

People have asked 77 questions about working at Upwork. See the answers, explore popular topics and discover unique insights from Upwork employees.

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  • Hiring Age

Interview insights

Insights from 214 Indeed users who have interviewed with Upwork within the last 5 years.

Favorable experience
Interview is average
Process takes about a day or two

Interview Questions

My profile, and my service

Shared on February 28, 2022

My city Phone number Name Surname

Shared on September 9, 2017

Do you know how to do certain job functions

Shared on June 2, 2017

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