Stressful and poor management
Cashier/Host (Former Employee) – Los Angeles, CA – October 17, 2018
A typical day at work consist of going in at 5 am. As a cashier going in at 5 am, you are responsible for having everything set up at 6 am, if you open outside, and 7 Am if you open inside. After you're done, the manager in charge sends you to you 10 min. break. Keep in mind that all cashiers go in at different times. After 8 am, the managers start sending people to break, 30min-45min. Breaks are done around 9am-10am. This is why after mid-day everyone was hungry. We kept working non-stop until 3 pm. Management was stressful. Every day we had 2-3 managers in site. Many times we didn't know who to listen to because the managers wouldn't communicate and would contradict each other. If one manager wanted us to stay hosting, the other wanted us to stay at the cash register. The hardest part of the job was doing the best to keep the job going as smooth as possible and listening to the customers and yet have the managers stress us with their job. The most enjoyable part of the job was the friendships that are built--- not only with the co-workers but with the customers as well. There were times where we had constant customers that they would go to the cafe and already knew that we had their order ready. We knew was they liked and they always came in with a "Goodmorning" and a big smile.
Discounts, customers, co-workers
Short breaks, management