Barista (Former Employee) – West Hollywood, CA – July 13, 2018
Urth caffe is always busy especially at night with all the young customers. Super crowded and constant rush of persistent customers. Management neeeds work, pay is sometimes not enough for the work that i did.
Half off on food, Barrista competitions
Poor management, Hectic, Small work environment, One restroom, still owe me money
Cashier (Former Employee) – Los Angeles County, CA – June 13, 2018
I worked here as a cashier, with long hours for 6 days per week. A typical work day was very busy from start to finish, with hundreds of customers and a line out of the door at most times, so I have good problem solving experience with working quickly and efficiently. We were given one free bowl of soup per day for lunch, which was not enough as we worked extremely long hours and the restaurant had very expensive food so nobody could afford a decent meal to sustain the difficult working day. I also did not feel as I was being paid enough for my work, working over 50 hours a week and barely getting paid enough to pay one months rent. I resulted in leaving this job for a better opportunity with higher pay.
Visual Merchandiser / Cashier (Former Employee) – Santa Monica, CA – May 15, 2017
A typical day at work consists of putting the front display together as fast as possible while still maintaining the caffe's aesthetic. Management is excellent and is always there for you to help you push you to your best as well as move up in the company. The hardest part of my job would be the very long hours but the most enjoyable was making someone else's day.
Fun and friendly environment. Everyone is like a family.
Cashier/Host (Former Employee) – Pasadena, CA – May 14, 2017
Typical day at work is usually busy. I've learned how to take orders. Work at a fast pace. Take down delivery orders. Learned about different types of coffees and teas. Everyone is like family ,and works together. The hardest part is when the rush comes in ,and you have to be fast paced. The most enjoyable part is having good coffee ,and food. Also, working with good team members.
Manager (Former Employee) – Los Angeles, CA – April 19, 2017
When Urth Caffe is busy, it is really busy. The line is out the door, expanded to the sidewalk. There are always 4-5 managers on duty to ensure that operations run smoothly. There are dine ins, deliveries, take outs, a dessert/cake section, a full coffee bar with latte artists working every shift. One work shift would usually be around 10-12 hours long. We go in as early as 5 A.M. and close to as late as after 12 A.M. The staff all really take pride in their jobs and understands it takes speed to execute a successful shift. I enjoyed working here with my fellow managers and staff in both the kitchen and front of house staff. It was just very hard to balance a personal life working from 60-70 hours a week with one day off.
Cashier and Customer Service (Former Employee) – Beverly Hills, CA – April 2, 2017
The store managers are nothing but ignorant. They can hardly work with your schedule and expect you to give up your social life so you can only focus on working six days a week. They expect you to memorize a menu, of over 20 dishes and a variety of drinks, within two to three days of being trained.
Cashier (Former Employee) – Pasadena, CA – November 23, 2016
full time job as a customer service. my schedule was 5-6 days 5:30a-4:30p you get discounts with the food in the restaurant. my co-workers are fun and sometimes annoying but i love working with them. the hardest part of the job the customers doesn't appreciate your job.