3.8 out of 5 stars.
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USAA Careers and Employment

About the company

  • CEO
    Wayne Peacock
    approve of Wayne Peacock's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    more than $10B (USD)
  • Industry
  • Link
    USAA website
Learn more

Jobs near you

There are 5 USAA jobs close to Ashburn, VA. You can check out other available jobs at USAA.

Browse jobs by category

Software Development

470 jobs


Salary estimated from 25K employees, users, and past and present job advertisements on Indeed.


Employees at USAA have reported receiving these benefits. They will vary by role and location.

Vision insurance
Health insurance
Dental insurance
Relocation assistance
Retirement plan

Rating overview

Rating is calculated based on 3.8K reviews and is evolving.



Mortgage Loan Originator in Phoenix, AZ
on May 19, 2022
Best part of working for Usaa is helping the members. Work load is good, I learned a lot. Management and upper leadership sucks big time! As soon as you get settled in with a halfway decent manager they move you. They do not care or treat employees fairly. It’s not consistent in the dept I worked in. As a whole company Usaa is awesome to work for. Just not in the area I worked in.
Policy Service Specialist in Tampa, FL
on May 16, 2022
Wonderful people, great job, benefits are unmatched. If you are lucky enough to work here, you cannot do better. Thank you USAA for all you did for me.
Auto Adjuster in Tampa, FL
on May 13, 2022
Get burnt out easy.. good name to have on your resume & to get the experience but after you get, move to bigger and better. Get some certifications to level up.
Loan Officer Associate in Arizona
on May 13, 2022
At USAA, you never feel like you're accomplished. Every call you take, you've done something wrong or did not exceed expectations. You are constantly moved around (you're moved from desk to desk and areas of the building several times a year over and over again. So strange). You never feel settle in. And if you're looking for a job in mortgage - be prepared for constant layoffs and the rehire process and training is very taxing. I know now why they have the bean bags, sleepy time rooms, flat screen TVs. All of these tiny perks are designed to make you forget the low pay and dismissive behaviors towards employees. OUCH!
Claims Adjuster in Phoenix, AZ
on May 12, 2022
Claims adjuster is rough, have to manage your own claims on top of everyones status calls, the members hate it and constantly upset that they never hear from their adjuster

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Questions and answers

People have asked 188 questions about working at USAA. See the answers, explore popular topics and discover unique insights from USAA employees.

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  • Hiring Process
  • Benefits
  • Drug Test
  • Salaries
  • Work from Home
  • Interviews
  • Background Check
  • Working Hours
  • Job Opportunities
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  • Dress Code
  • Promotion
  • Working Environment
  • Attire
  • Working Culture

Interview insights

Insights from 1.1K Indeed users who have interviewed with USAA within the last 5 years.

Favorable experience
Interview is average
Process takes about a month

Interview Questions

They didn't really ask me many questions because the people who hired me didn't know what they were doing or hiring for.

Shared on March 16, 2020

Ability to work with a team ability to travel why USAA

Shared on January 22, 2020

What ideas or suggestions did you present to Liberty Mutual to streamline or improve their process

Shared on April 15, 2019

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