USAA Careers and Employment

USAA is a mission driven company with strong core values and diverse workforce

Horrible .. first i wasn’t provided traditional training . Then my manager quit. I got thrown in with a very large and overwhelming pipeline immediately with no management support.. once my team got a manger, instead of training and helping, I was constantly micromanaged, questioned, and was basically told I wasn’t doing good enough .. I logged in each day with fear and dread of what was to come ..you are told to work one loan at a time, meanwhile getting hammered constantly with phone calls, emails, Skype chats, all simultaneously with members or co workers wanting you to help them at the drop of the hat..I was never able to utilize my PTO due to having an overwhelming pipeline .. I was truly disappointed in the experience I had with USAA because I was led to believe differently

This is incorrect information USAA is indeed open on Saturdays, you will not get a weekend off when you start, you have to bid and that is not usually available till at least a year into your employment. The job itself is great but ours not so much!

I am on a process to be hired, after 2 phone interviews, 2 panel interviews, I am still waiting to hear back back, this process now has been on the second month, March 5. first interview, March 7 second interview, April 6 final two interviews, I was told that the results will be after two weeks on the final interview, we are on April 25 and o haven’t heard back, my status still is interviewing since I believe no background has been done yet, the position in question is computer system engineer- Mid Level, why does it take so long? Any other candidates has experienced the same? I believe if I was not considered they won’t spent all this time interviewing me and also won’t spent 90 minutes on the final interview too. Thoughts?

Hired on in 2017 it took about a month. one online assessment, then a full month went by, 2 phone interviews, and one in person interview. Then I was offered the job the same day as the in person interview. I did have to leave on good terms for family issues but I just put back in my Resume to come back and did my online assessment on Nov. 12th. Its still under review. Im not to worried yet as it took a little over 4 weeks before I received the first call last time!!

They are going to want you to pay off the debt first before you start working there. I am in a similar situation that WAS out of my control but the ball is now in my court so I am paying the debt to keep the job offer. Good Luck to everyone!

You won’t find health benefits like this anywhere else. Benefits are endless

There are no sick days, but there is ample paid time off to accommodate people. I haven't seen any "sick-shaming" going on either, which is nice.

In our class of 13, only 1 couldn’t pass it. It’s pretty easy if you take in the information and study. They give you 3 chances, and they pay you to essentially have a 40 hour study group with a Kaplan instructor

6 panel urine test as of October 2020

Drug testing via Hireright . You can go on HIreright and see their standards of "passing" . Based on their results page do not use a detox

No they do not drug test at random