Questions and Answers about USAA

Here's what people have asked and answered about working for and interviewing at USAA.

View all 57 questions about USAA

How are the working hours?

Asked

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21 answers

Monday thru Friday and lately, Saturdays.

Answered - Property Field Adjuster (Current Employee) - Miami, FL

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It depends what department you work in. If you are one of the many who work in the call center, there is very little flexibility. Policy services department is like a revolving door-so you will quickly get a M-F schedule. Policy services is open 24 hours. New Member Solutions department you will have to work weekends for years until you earn enough tenure to bid for a different schedule. They are open from about 6:30am cst to 8pm cst. You will most likely get a schedule where you have 1 day off during the week and 1 day off on the weekend. You will most likely not have 2 consecutive days off.
If you are in an actual salary type job- life may be better

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Normal hours. 8-5 pm. no weekends.

Answered - Compliance Specialist (Former Employee) - San Antonio, TX

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Working hours provide good work-life balance.

Answered - Compliance Specialist (Former Employee) - San Antonio, TX

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Absolutely zero work life balance shifts anywhere outside corporate HQ. Mids, mids, & more mids. Unhealthy obsession with 4x10s, weekends & rarely days off back2back. If you need a life or want an education, their shifts arenot for you.

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Many options available

Answered - USAA Policy Service Manager (Former Employee) - San Antonio, TX

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Good hours 8-5 M-F,

Answered - Mortgage Fullfillment Specialist (Current Employee) - San Antonio, TX

1
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Hours are good. No part time hours though

Answered - Lien Perfection Research Specialist (Current Employee) - San Antonio, TX

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The best, and are always trying to make improvements

Answered - Collections Specialist III - Headquarters (Former Employee) - San Antonio, TX

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Suitable according to the traveling area

Answered - FULL STACK JAVA DEVELOPER (Current Employee) - San Antonio, TX

1
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