Do not work for the call center they are understaffed and it is very stressful.
My experience was horrible. The call center is the worst department to work for. They only hire 12 people to handle a heavy workload so they are always understaffed. They are not flexible at all when it comes to work hours, taking off, or being late. The managers are not team players and they are bad about denying unemployment benefits. In the call center you are expected to multitask and juggle calls, emails, and questions non stop. It definitely gets overwhelming and they should pay a lot more for what you have to put up with.