Enrollment Coordinator (Former Employee) – Little Rock, AR – May 15, 2018
A typical day as an Enrollment Coordinator was gathering and preparing data for upcoming open enrollments. Excel formulas are a part of your day to day formatting of payroll files. There were several management changes that caused some confusion within the department which led to the demise of several employees. The hardest part of the job was gathering all the needed information and then making sure your case was working properly prior to the enrollment beginning. The most enjoyable part of the job was your working relationship with fellow employees.
Customer Service Representative (Former Employee) – Little Rock, AR – March 5, 2018
I worked in customer service, so a typical day involves signing in at 8 and answering phones and emails all day answering and assisting customers with their policies and claims. Along with documenting all the calls.
Worker (Former Employee) – Arkansas – January 8, 2018
The place is a ship without a rudder. They additionally eliminate positions at the drop of a hat. Pay and benefits are good, but that’s it. Absolutely no job security and your role will change at least once per year.
Pay and benefits are good
Poor leadership, uncooperative associates, chaotic business environment.
SUPERVISOR (Former Employee) – Little Rock, AR – August 17, 2017
Customer service manager that managed the training and coaching of employees including meeting departmental goals. Responding to escalated issues and worked on resolving claim and invoicing issues with the team.
Intern (Former Employee) – Little Rock, AR – April 6, 2017
Ok place to work, however it was really boring at some points. Projects take longer than are needed and the overall pace of projects are slow. Part of the problem is that you have to wait for someone to get back to you everytime you need something.
Manager Customer Service (Former Employee) – Little Rock, AR – February 28, 2017
I loved my job at USAble. Typical day at work was busy but I thrive on being busy. I had a great team and devoted the majority of my day to them. During my time I learned not everyone will work the way I do and I had to make adjustments in my thought process for this in order to do the best for my team. Management for me was great for the last half of my time and not so much for the first half! Workplace culture is good if you are fortunate enough to have the right manager. Some managers do not interact with their teams and some do. Hardest part of my job was when I did not have the ability to help someone. The most enjoyable part of my job was my team!. I miss and still care about them.
Manager, Business Systems - Enrollment (Current Employee) – Little Rock, AR – February 22, 2017
USAble Life has afforded me many opportunities to hone existing skill sets while adding business value and also grow new ones with the right level of support to be successful. Work is fast-paced and challenging and very dynamic.
Part time Recruiter (Current Employee) – Little Rock, AR – January 24, 2017
I have the opportunity to partner with managers to find the best candidate for his/her team. I also have the opportunity to talk with candidates and help them find the right fit with USAble Life. I've worked for other large corporations but USAble Life stands above the rest. This company truly tries to do the right thing for all involved. It's refreshing to be a part of this type of group.
Great environment that fosters learning, fun and work/life balance!
Human Resources Manager (Former Employee) – Little Rock, AR – January 11, 2017
The leaders at USAble Life are committed to providing not just an exceptional customer experience but also an exceptional employee experience. I enjoyed my time here greatly. The company's values and employee value proposition ring true for me. I had the most amazing coworkers and worked with some of the most amazing people that I have ever worked with in my life.
Onsite gym, exceptional 401(k) match, great benefits including tuition assistance, opportunities for advancement, fun atmosphere
Individual Contributor (Current Employee) – Little Rock, AR – January 10, 2017
Organization is committed to making things better and we continue to make progress down this path. Cross functional collaboration is great, co-workers are willing to share knowledge to help others learn. Solid team-feel comfortable to bounce ideas off each other. Treated as a professional member of the team.