It can be frustrating when clients cancel live interviews with less than a 24 hr notice. After arranging my schedule to meet with them, it is very disappointing to not be compensated (at least in part) for the inconvenience. It feels unfair that testers are warned very directly warned that they will be penalized for last minute cancellations, but test administrators are not.
If you are a tester, give it some time - I got impatient because I hadn't gotten any tests yet after applying for several, but finally got one and it was fun and easy.
I don’t have to go to work each day. If a test pops up that I am interested in I do a screener and if I qualify I do the job.
How long does it take to get hired from start to finish at UserTesting? What are the steps along the way?
A few minutes. You perform some basic tests and download the app.
If you were in charge, what would you do to make UserTesting a better place to work?
Nothing, except bump up advertisement so there are more tests available for the testers.