USI Insurance Services Employee Reviews

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4.0
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Didn't work there long enough to know
Project Manager (Former Employee) –  South Portland, MESeptember 23, 2018
TD Insurance was bought out by USI Insurance. I changed companies as the transition was being made so I don't have good insight to how the company works today.
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3.0
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Indeed should not make this a required element of use of their platform.
Account Manager, Small Commercial Lines (Former Employee) –  Toledo, OHSeptember 20, 2018
I do not agree with this portion of Indeed's service. The following information contains only factual information in regard to USI Insurance. Corporate environment where insurance services are provided.
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5.0
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Excellent
Senior Financial Analyst (Former Employee) –  Cincinnati, OHSeptember 18, 2018
Great organization. the best. absolute best. cannot be another great company. awesome. amazing. fantastic. superb. great. cool. nice. pleasant. incredible.
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2.0
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Work Environment
Senior Account Executive - International (Former Employee) –  Los Angeles, CASeptember 11, 2018
Because of the pathetic Wells Fargo legacy operations where a 'banking' mind-set demands that the 'process' take priority over 'results'. Poor approach for a 'sales' organization.
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1.0
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Don't Make The Same Mistake
Personal Risk COnsultant (Former Employee) –  USASeptember 11, 2018
When you are approached by this company, everything looks shiny and new. But as time goes on, the truth will be revealed. They don't care about you and will do anything they have to to get rid of you. First they give you a quota that you cannot reach and when you defy the odds and reach it, they say they don't like the way you did it and let you go. Don't give this company a second look, they are one of the most ruthless companies I have ever ran into. +
Pros
None
Cons
Hours, Management, Loyalty
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1.0
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Awful management and poor support for employees
Account Manager (Former Employee) –  Carmel, INAugust 29, 2018
Cleaning of Management should have been done. No help or assistance with any issues. Was bullied by co-worker and manager. Never received any bonuses.
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5.0
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Fast paced and very busy
Account Manager/Customer Service (Former Employee) –  Glen Allen, VAAugust 27, 2018
A typical workday was pretty busy from handling Insured’s requests for endorsements, certificates, etc. and doing annual renewal reviews for Insureds.
Pros
Flexible work schedule if needed for family emergencies and such
Cons
Workloads
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3.0
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Dirty noisy
Test lab inspector (Former Employee) –  Longview, TXAugust 25, 2018
Company and union were always at odds about something. For men and workers usually got along well. Night shifts were the worst part of the job. I’m still feeling the results of the noisy plant.
Pros
Workers got along
Cons
Dirty and noisy
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1.0
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Terrible management
Customer Service Representative (Former Employee) –  Minneapolis-Saint Paul, MNAugust 25, 2018
Terrible management. They have very little knowledge and don't value experienced employees or producers. Unless you are part of the inner circle you will never get anywhere here.
Pros
Friends at work
Cons
Terrible management
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4.0
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Fast Paced
Account Mnanager (Former Employee) –  Norfolk, VAAugust 24, 2018
Fast paced environment, heavy workload, good automated systems, nice cubicles and breakroom, good locations, good helpdesk, overall nice company, pays well.
Pros
Good pay and benefits
Cons
Some departments better than others
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1.0
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Worst management
Technical Assistant (Former Employee) –  GAAugust 18, 2018
Management is a joke. It feels like high school cliques and there is no help with training. Even bosses talk about your own coworkers to your face. No advancement even tho endless promises of it. Not worth the pay at all.
Pros
Hour lunch and good vacation
Cons
Poor management and endless lies
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2.0
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Terrible Management from senior leadership on down.
Account Executive (Former Employee) –  Fort Lauderdale, FLAugust 13, 2018
Toxic, toxic, toxic place to work. Leadership is barely present when issues arise.
I have never seen morale so low in any organization.
Decisions cannot be made on a local level. It has to go up to upper management that in turn goes to their manager. So important decision are always pending.
Pros
Top 10 insurance broker.
Cons
Terrible leadership
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1.0
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job security
Asst. Account Manager (Current Employee) –  Denver, COAugust 13, 2018
job security they never fire anyone but, you have to put up with being mistreated, belittle, harass and discriminated at times. The managers are a joke and can't kept anything you say to them in private confidential.
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1.0
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Sink or swim
Direct Bill (Former Employee) –  Virginia Beach, VAAugust 11, 2018
Management SUCKS. There is no training program. The supervisor trains you and they don’t have the time and dont want to be bothered. Was told to FIGURE IT OUT ON MY OWN. Coworkers are great.
Pros
1 hour lunch
Cons
Management, no training
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4.0
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Good culture
Employee Benefits Account Administrator (Former Employee) –  Seattle, WAJuly 27, 2018
Good company. Good culture. Good work life balance for some roles in the Employees benefits division. Overall good place to work. Also great location downtown
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4.0
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Fun and excellent place to work.
Benefits Sales Executive (Former Employee) –  Fort Lauderdale, FLJuly 26, 2018
Great focus and fun place to work. Great enthusiasm and company events. Awesome motivator and manager in my department. Promoted team concept and ability to be promoted.
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4.0
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Great Camaraderie between co-workers and Supportive management
Account Executive, Property & Casualty (Current Employee) –  Anchorage, AKJuly 24, 2018
USI is a great company to work for. Very considerate of employee needs with supportive management. Clear workflows and expectations help provide guidance and structure. Expectations are clearly communicated and abundant resources and tools to succeed.
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3.0
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USI Insurance constantly acquires companies
Manager (Former Employee) –  Briarcliff Manor, NYJuly 18, 2018
USI Insurance is always looking to acquire companies and as result, there is a lot of integration to be done. I feel that this causes friction between the company and the acquired companies. It takes a while to meld company cultures and technology. I think it also contributes to employees being shifted around because of agreements in place to acquire companies. In other words, they may move someone out of a position or let them go to accommodate the needs of the acquired company.
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3.0
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Needs restructured
Account Manager (Former Employee) –  Cincinnati, OHJuly 10, 2018
Personal Lines Department. They boast great profit margins while paying employees entry level pay, they expect you to put out the work of 2 people while you work understaffed because they can't keep people or obtain new talent. A few pull their own weight while others do the bare necessities to get through the day, leaving more work for those that care about getting the job done. Personal Lines manager is great to work for but there's a price for it - manager isn't given tools needed to do the job well. There are a few that ruin the potential for a great workplace culture with constant drama, bad attitudes, and gossip while the manager turns a blind eye. The department is unorganized and customer service is seriously lacking and goes unchecked. If you're looking for job security, it isn't here. Clients are lost left and right due to business practice and poor customer service lead by unmotivated management. This company doesn't recognize your hard work unless you're in the Employee Benefits department (their money-making department).
Pros
Health benefits, no forced overtime, relaxed boss, impossible to get fired
Cons
High cost health benefits, unorganized leadership, department runs itself, pay for your own parking
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4.0
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Good Leraning Experience
Seasonal Intern (Former Employee) –  Woodland Hills, CAJuly 4, 2018
Though the administrative tasks became dull, this internship taught a lot about the insurance industry, particularly group benefits. I was treated with respect, and was continuously encouraged to pursue my professional endeavors.
Pros
Flexible hours, managable tasks
Cons
Dull environment
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Overall rating

3.2
Based on 152 reviews
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3.3Work/Life Balance
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