I have worked at UT Health Tyler for almost 2 years and it's getting better with Ardent in charge. I can feel and see a major difference. They are concerned and very attentive to detail of employees and patients.
I used to like my job when it was ETMC, now you are not even 15 minutes of overtime. I have a supervisor who is never around. Everything is based on productivity numbers and not the quality of your work. I am only here until I find another job somewhere else.
Great benefits but offer no merit increases. I enjoy the patient interaction. Hardest part of the job is there are a lot of people in management positions that aren't on the same page as to what protocols need to be in place.
This place was definitely a stepping stone, but overall a great place to work. I would recommend ETMC to anyone in the area looking for work. Its been a couple years but I'm sure management is just as nice as they use to be for me.
Enjoy working with people in office. Stress free environment, great manager and HR team. Coming to work was enjoyable and without delay. OT minimal but when needed no questions as to the amount of time. Will miss it here and people but things happen new companies take over happens all time. Respect company decision and will always honor it.
able to charge lunches using badge, mileage reimbursements
Poor Management, VP of clinics has no leadership ability. No communication about changes, roles within organization. No incentive to work hard with pay freezes for last few years. They eliminated a lot of positions within clinics and dumped work on employees that already had too much work. Poor customer service. HR department does not respond to complaints.
Face paced work environment. Public service to the community.
Medical Records Clerk (Former Employee) – Trinity, TX – April 16, 2018
Enjoyed working with the public, and being a public service to the community. Learned about more software on the computer systems and really enjoyed it when our records went electronic. Enjoyed working with the nursing staff and providers there. Had a good working relationship with everyone. Near the end of my career, all of the staff were removed except for myself and the demands of other departments and facilities were added to my daily routine which made it very challenging. I learned a lot there through continued safety and educational classes that were mandatory. The part of the facility in which I worked was an older part that needed much improvement in which the company did not seem to have the funds for. Therefore, there were many days of being uncomfortable due to not having climate control, etc.
Wonderful food prepared in our cafeteria, good hours, great benefits.
Having various departments job duties added to my job on a daily basis, which made it very hard and stressful to deal with.
Case Manager post acute referrals RN (Former Employee) – 1000 S. Beckham Tyler, Texas – April 16, 2018
I thoroughly enjoyed working for ETMC. I gained new knowledge in the field of case management and enjoyed the opportunity to help patients in this capacity. Sadly, my division of post acute referrals was basically deleted. Many great nurses and ancillary employees lost their jobs due to the Ardent takeover.
Good hours and great pay.
A lot of walking was involved in going floor by floor to visit patients needing assistance
Lead Paramedic (Former Employee) – Tyler, TX – April 5, 2018
It was a good company to work for competitive salary. They have a great continuing education programs for the employees Provided uniforms to employees Good Health and dental plans They have an up to 3% matching retirement plan
Continuing educations furnished uniforms
Management could have kept the employees more informed
the company has been on a raise freeze for years so no matter how hard you work , no raises its also impossible to grow within the company! management is ok but they seem to only look out for themselves... I love what I do simply because I love helping people but the company and its benefis could be better