UtiliQuest Employee Reviews for Restoration Technician

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2.0
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Stressfull demanding job
Damage Prevention Technician (Current Employee) –  Hayward, CAMay 7, 2017
Everyday is a challenge at this company, the demands that are made are almost intolerable, this job requires almost military precision and for the responsibility that you take if you make a mistake is not worth the salary that is offered, there are drive cameras in the vehicles that we use and if you happen to make a mistake the disipline is outrageous and unfair, raises are dependent upon your production and these drive cam clips, which basically means no raise, or minimal at best if these things are not met
Pros
If no damages against you, maybe you'll get a gift card, a jacket, if you go for one year
Cons
45 minute lunch break
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4.0
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Productive
Damage Prevention Technician (Current Employee) –  DelawareFebruary 8, 2017
Great working outdoor.Good supervisor. Company vehicle goes home with you. Supervisor works with you to help your performance. There are lots of overtime. Everday ia a different area to work in.
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4.0
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Great place to work
Damage Prevention Technician (Former Employee) –  Beltsville, MDJanuary 29, 2017
Awsome company to work for, ability to clock in and out directly in the field of work. Measure twice cut once, Saftey is Key. Management is intertwined with the pulse of the employee. Hardest part of the job is lack of support in the field, most enjoyable part is the sense of self accomplisment when figuring out how to do something on your own.
Pros
someone not over your shoulder
Cons
Disciplanary resluting in DriveCam technology.
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4.0
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Productive and good company
Damage Prevention Technician (Former Employee) –  Golden, COJanuary 16, 2017
Most enjoyable part of the job was being able to do something different every day. A typical day started at your first task and having to manage your route efficiently to make sure all you work gets done.
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2.0
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Not a good place to work.
Damage Prevention Technician (Current Employee) –  Beltsville, MDDecember 2, 2016
They are understaffed and they over work individuals. When it comes to getting a pay raise they hold back as much as possible no matter how well you are doing.
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5.0
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overall good company , good atmosphere, good pay, good benefits
Damage Prevention Technician (Current Employee) –  Charleston, SCMay 16, 2016
Receive work orders, map out customer locations, professionally interact with customers, Self motivated, clock in and clock out through company laptop.
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4.0
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Solid Full Time Job, Maybe a career, if you take the initiative.
Damage Prevention Technician (Current Employee) –  Washington, DCDecember 20, 2014
Solid Full time Job,
Maybe a career of you're talented and take the initiative.
work outdoors in all conditions,
work mostly alone, don't see co-workers or boss often,
Overtime when its busy it you want it.
You make your own route and flexible schedule.
Daytime working hours a +

**Management needs improvement and they need to recognize and appreciate the skilled, hard-working technicians they have instead of telling them to work harder.
Pros
company take home truck, gas paid for, computer, paid training, paid holidays, vacation
Cons
24/7 on-call once every 8 weeks, Management needs improvement, limited career advancement, strict drive-cam policy
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4.0
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solitude
Damage Prevention Technician (Former Employee) –  MDDecember 13, 2014
Not bad. Quiet but the driving regulations can be ridiculous. Every little bump sets the camera off and then you get into ttrouble for it. No matter how slow you go. Other than that, it is not too bad of a place. You can get the hours you want and are left alone. People are okay to work with.
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4.0
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Best Job ever!
Damage Specialist (Former Employee) –  Fort Worth, TXDecember 17, 2013
Everyday was what you make it.I learn how to navigate a major metropolitan area.And how work beside major high profile contractors. Management where your typical yes men. For the most part my co-worker where great to work with. The hard part was the miles you had to work. I really enjoyed th freedom.
Pros
Per DM's
Cons
corporate
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1.0
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You've officially been warned.
Damage Prevention Technician (Current Employee) –  new jerseyOctober 7, 2013
Believe nothing you are told!!!! Company consists of hard working grunts doing the locating and slithering snakes who hide in the shadows. Management will happily tell you what you want to hear to move your attention back to earning only to take pride in the fact that they will not fulfill your requests. Personnel in charge of the hiring for positions shows intense favoritism to those in his circle. If you happen to know this man, you may also get to enjoy a fine seat at the helm of a supervisor position, damage investigator, or maybe even company wide VP. Do not be fooled by any of the things you may hear in your interview, just take notice to the fact that they will be selling you this position from the door. Any reputable company asks that you sell yourself in an interview, Utiliquest will be serving sugar coated prospects and caramelized career opportunities from the moment you enter the door. The first five years of employment carry a joint combination of 40 hrs. paid to include sick time, and vacation. Holidays are paid at 50 a day!!!! regardless of hourly rate. Approx. 5 holidays per year.
Pros
Working on it, get back to you.
Cons
Seriously, just this little section for cons. Everything!!!
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4.0
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Saftey is a very high priority
Damage Prevention Technician (Current Employee) –  NJAugust 20, 2013
Free going atmosphere, a get up and self starter job. A very influential place of employment. My daily day would consist of: Routing tickets, pulling prints, concentrating on driving and safety, arriving early, assessing my work area and understanding what the ticket is calling for, consistently in touch with various contractors, locating the utilities and marking the underground utilities with water based paint and flags in every weather condition, taking pictures, E-Sketching, measuring for footage, billing the customer properly, and closing the ticket successfully. I've learned that this type of job can come with a lot of unpredictable changes such as Contractors digging to soon, Implement weather conditions, and uneven surfaces, other traffic, trouble locates patience is needed. The Management team at Utiliquest are very focused on its crews, it takes dedicated individuals to manage a team from afar. My co-workers here at Utiliquest are always willing to help so no one person ever feels alone while working in the field. The hardest part of my job would have to be not being able to see underground utilities trusting the equipment and my training keep me confident. The thing I enjoy most is this has become another tool in my wide range of experience to provide for my family.
Pros
on call funds $18.00
Cons
From beginning to the end of the day you're constanly assesing situations
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1.0
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Worst company I ever worked for!!!!
DAMAGE PREVENTION TECHNICIAN (Former Employee) –  NEW JERSEYApril 18, 2013
I would only recommend working for this company to someone I don't like.

IT'S JUST, THAT BAD!

Examples:

1. You are written up if you get gas and you're not on the clock.
2. You are written up If you touch your computer while on lunch.
Cons
everything about this company
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3.0
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Good place to work
Damage Specialist (Former Employee) –  United StatesAugust 8, 2012
Answered calls about damaged utility lines. Typical day at work consisted of answering calls about damaged utility lines and calling the damage specialist to go and inspect the damage.
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3.0
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productive, work at your own pace job
Damage Prevention Technician (Current Employee) –  Hayward, CAJuly 10, 2012
on a typical day you will do around 10 tickets on average, and you can work up to 12 hr days if they allow it. but it varies on your work speed, and the supervisors don't rush you to finish jobs

i learned how to read prints and how to locate telephone and cable lines underground, and marking procedures. its paid training also

management is great if your doing your job. they dont rush you to get job done and their is no minimum amount of jobs you have to get done a day.

you dont get to see your co-workers often but when you do its very limited. they also like to call out sick alot so plan on being short handed most of the time.

hardest part of the job is the hours. when you first start its just 8 hr days, then once your done with training and on your own the hours can get long and with emergency jobs at random times of the day (and at night) you never know when your day is over.

most enjoyable part of the job is that you have the freedom to go at your own pace and your on your own. you can take your lunch and take brakes when you want.
Pros
alot of freedom to perform the job, lots of overtime
Cons
long hours, equipments not great
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3.1
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