You would be better off literally anywhere else
Customer Service Representative (Former Employee) – Altamonte Springs, FL – July 26, 2017
If I could give this place 0 out of 5 stars, I would. If you're looking for a dead-end job with absolutely no chance to grow within the company, this is perfect for you. Utilities Inc are the slum lords of utility companies who make a profit off of screwing their customers in areas that can't afford their obnoxious rates. Management is hired from the outside with no basic-level training to give them any kind of understanding of the job their employees are doing. No competency test is given to potential hires, so they end up hiring illiterate employees. To say that job responsibilities are unevenly dispersed is an incredible understatement. No increase in pay or change in job title whatsoever to go along with any large changes in job duties. Director over Customer Service is a snooty micro-manager with no faith in her own employees' abilities.