Employee (Former Employee) – Payette, ID – March 2, 2019
I love the mission of the company. The top management is difficult to satisfy. Growing quickly with little oversight. Expectations are sky high with a bit of a bully making decisions. BOD is made up of great people but are not seeing the two sides of top management.
Customer Service Representative (Former Employee) – Ontario, OR – January 9, 2018
I wanted so badly for Valley Family to be my forever job. Sadly, the management is so awful that I just couldn’t see myself making a career there. Your job is not secure regardless of how long you have worked there or how loyal you have been to Valley Family. If you question any of the “administration” they will make your life miserable. You are supposed to be working for the “people” but really it’s a bunch of self absorbed administrators who are making a ton of money off the tax payers and have little to zero concern about the patients. Just goes to show how poor management can ruin a good thing.
Medical Records/transcriptionist (Former Employee) – Ontario, OR – October 4, 2016
I got to work with some real wonderful people. The doctors and PAs were great. I was just learning when I started and got a lot of help from everyone. It has been awhile, but I still run into some of the people I worked with and they are the best!! The doctors were very helpful. It was just a fun place to work and I put in many hours there, trying to do my best. I really regretted having to leave because of family issues. They were the best.
Company parties, get-togethers, the sense of working together as a unit.
Medical Administrative Assistant (Former Employee) – Emmett, ID – March 2, 2015
My daily routine consisted of being on the computer all day going through patient charts and scanning them into the EHR system. I learned a lot about medical records and time managment as well as how to work on my own on a daily basis with minimal supervision. I enjoyed most of my co-workers though almost daily I worked on my own. The hardest part of my job was the little to no communication when I was expected to fill in for the front desk, I often was put in the front desk to cover with no warning or heads up at all. The most enjoyable part of the job was the responsibility I had to make sure my own work was done due to having my main supervisor in another clinic location.