Service Advisor (Former Employee) – Fairfax, VA – August 8, 2018
I was with Valvoline for a year as a customer service representative and it was a great job. We were usually understaffed, but that just comes with the territory. If you can put up with the long work day and being outdoors this job is perfect. Training and advancement are a big deal with Valvoline and you are always encouraged to advance in the company.
Technician (Former Employee) – Livonia, MI – October 20, 2018
I have absolutely no complaints about working here as far as the actual work goes. Good safety culture, good communication culture; Valvoline really does care & think about every single one of their employees. I left due to disagreements with one specific manager. But I cannot let that detract from the very serious value that Valvoline offers in terms of career advancement, promotion from within, incentives, benefits, etc.
30-60min Breaks, Consistent Hours, Safe, Great Communication
Senior Automotive Technician (Former Employee) – Sterling Heights, MI – October 23, 2018
When I first started this job I loved it. Then they switched from franchise to corporate and it just went down hill. We got a new manager that was just terrible. Rude, unknowledgeable, unprofessional. I called the area manager and was brushed off. I called HR and was referred back to my AM, so I left. Over the company can be great. As I said at one point I loved it. Fun, fairly easy, fast paced, some down time, promotes from within. Just the management is bad now.
SENIOR TECHNICIAN, CUSTOMER SERVICE REPRESENTATIVE (Former Employee) – San Diego, CA – October 11, 2018
- Great way to stay competent with modern vehicle technologies. Fun working on cars. - Most customers are skeptical about vehicle maintenance recommendations. - Depending on management, most will recommend legit services. Every now and then you meet one that focuses more on the ticket average and net sales.
working on cars, remaining technically proficient, collaborate with coworkers to solve vehicle issues
messy work environment, constantly handling hazardous materials and chemicals, but no health benefits
The problem with Valvoline is how hit or miss the store you end up is going to be. My store at Michigan and Delaney is a very busy store, but the management and other employees are great, knowledgeable, efficient, and well organized. But other stores have bad management or a bad team overall, the pay, in my opinion, is a little to low for how much work they put you through, but the benefits counter act that. 30min - 1hr lunches are nice as well.
Looks great on resumes and opens the door to more advanced automotive career opportunities. Work day can be very slow one period and very busy the next. Managers are typically lenient and easy going when the shop is slow, but you are expected to move with a purpose and be on top of your game when it is busy. Company is very fair with raises and how soon you do or don't receive them is entirely under your control.
Manager in Training (Former Employee) – United States – October 25, 2018
My experience working for this company was sub-par. Manager made decisions based on emotion, lied about pay raises, and prior to my leaving, hired a person outside the company for assistant manager. The store I worked at was profitting an average of 1.8 Million after paying wages and parts, yet underpay the workers for what they expect of them.
Valvoline is a good company to work for. They are willing to work around your schedule and it is easy to move up. How fast you move up, depends on the person themselves. You go through training before starting to work on customers vehicles. The benefits are great and its a fun job if you have a great crew. Valvoline teaches you everything you need to know and more. If you don't know something all you have to do is ask and you'll get an answer without feeling stupid for asking it.
Valvoline is a good starting job but the benefits kind of suck, and the pay isn't really there for as much as you are managing at higher positions. At least compared to other management positions else where. Would come back if I had to or wanted part time.
Quality of work expected is not matched by salary, upper management micromanages and makes employment more stressful than needed, store managers hardly get days off, upper management focuses on pushing you to sell to customers more than being honest with them
Certified technician (Former Employee) – Apple Valley, MN 55124 – August 3, 2018
My time spent at Valvoline Instant Oil Change was very beneficial in more ways than one. Not only do they take care of their employees off the clock with full time benefits they provide their employees with knowledge exceeding outside the workplace. They provide employees thorough training courses to help achieve the next level in an employees career in the company.
manager (Former Employee) – Wisconsin – October 10, 2018
Fast and Friendly environment. Retail hours Minimum Benefits Minimum advancement opportunity Minimum Training Minimum leadership Does not feel like upper management cares about their employees career path
Manager (Current Employee) – Glastonbury, CT – September 12, 2018
This was a busy steady workplace that had you provide preventative maintenance on vehicles company had benefits with 401k the hardest part of the job was training new employees that were not willing to work the most enjoyable was taking good care of the customers and seeing them return with smiles on their faces.
Customer Service Representative (Former Employee) – Atlanta, GA – September 10, 2018
Its great for someone who is just starting off in the automotive field, you get very nice training and experience. Owner of the store never comes around if he does only to pick up mail. In my opinion pay grade is too low for the responsibilties and tasks you have to deal with.
General Manager (Former Employee) – Allen, TX – September 21, 2018
I spent a long time with this company and ended as a store manager. They did not offer benefits to managers so I had to leave for better opportunity. The work was fun, the customers were a mix of fun and ridiculous.
Senior Technician (Current Employee) – Santa Ana, CA – July 4, 2018
Valvoline is always trying to push their employees to do better. From the beginning you are continuously training to get certified and after every certification you get a pay raise . The people there are great .
Nice people, good support, awesome culture
Doesn’t put you in a spot to where you can actually work on cars beyond maintenance.