Questions and Answers about VCA Animal Hospital

View all 25 questions about VCA Animal Hospital

What advice would you give the CEO of VCA Animal Hospital about how to improve it?

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7 answers

Don't be afraid to weed out toxic employees. A healthy work environment is one of, if not THE, most important thing to have.

Answered - Client Service Representative (Current Employee) - Fair Oaks, CA

3
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Feels like all the managers in a VCA across the world regardless of department had a staff meeting and agreed to be the worst people in the world. I’ve worked for this company years ago and I will never forget those dreaded days. Ever. Treat us with respect. Understand our stories. Appreciate us all. I traveled across the country for my career and every single VCA I’ve heard about was all about poor management. That screams something! A healthy environment creates healthy people.

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6
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I have been bringing my pets to VCA since I was a kid-many moons ago and have always had exceptional service.

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3
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More training. Training books with correct information about doctor and procedures. Get software that won't allow you to book a appointment if doctor is not in that day.

Answered - Office Assistant (Former Employee) - Saint Charles, IL

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Keep doing what you're doing

Answered - Receptionist/Customer Service (Former Employee) - Saginaw, TX

3
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Care more about employees and pay them more.

Answered - Veterinary Assistant/Intern (Former Employee) - Kirkland, WA

6
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Hire managers that have some veterinary experience and when the high turnover rate is due to the manager and you get numerous complaints regarding this person, something should be done.

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5
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