Customer Service Representative (Former Employee) – New Hampshire – November 11, 2018
Okay place to start and get a foot in and the discount is great! The environment is very mean girl, cut throat and stressful. I started at 10.00 an hr and have been at my location for over 3 years and ended with 11.00 an hr. After being promised a raise 6 months prior and being told every month by my boss "it was being worked on" No care for fatigue or burn out from higher ups. No drive to move people up within the company. Constant revolving door with employees. Endless schedule issues, no one but favorites could have set schedules making others having second jobs impossible or very hard. Insurance is super expensive. Management takes endless vacations without checking if staff gets a day off. The amount of work you put in for the length of hrs for what you have to put up with mentally and physically is just not worth it overall and unfortunately this company, VCA doesn't care to assist its employees with the burn out The good benefit is discount on your animals but only up to 4 a year.
RECEPTIONIST (Former Employee) – Nashville, TN – November 13, 2018
they offer great discounts on food, and medications. a few times a year you can get free medicated food and preventatives for your pets. They also offer 100% discount on vaccines, and boarding for up to 4 pets !
Client Service Representative (Former Employee) – Roanoke, VA – November 7, 2018
I did actually enjoy this job but you worked long hours sometimes without a break at all ofter more than 10 hours. The management was great though very willing to work with you but if you were a closer it would be sprung on when when you arrived for the shift. Was never scheduled.
Customer service representative (Former Employee) – Spring, TX (Louetta Rd) – November 5, 2018
I’ve only worked there for a short time. The co-workers are really horrible!!! They just ignore you, they have their clicks. They talk behind your back. The management is just the same. They just say it’s a mean world the vet industry! NOT agree!!! The CSR are just like the techs ignore you, are mean, you have to figure out everything by yourself. It’s really a childish behavior. Even the hospital manager told me, that a lot of people left because of the coworkers, if that doesn’t ring a bell?! Don’t work for The Louetta Rd location in Spring!!! I was really depressed, because of that!
Veterinary Technician FT (Former Employee) – Aurora, IL – November 5, 2018
The work is fulfilling most of the time, but they take advantage of people's passion by underpaying and overworking people. Typical ups and downs of a Vet Med. Emotional stress of having to Euthanize pets, clients Stress about $$$, clients who don't care and those that care too much.
Primary care tech, Specialty surgery tech (Current Employee) – Portland, OR – October 29, 2018
When I first started there it was amazing. I learned so much working with multiple board certified surgeons. The staff and management was great and I felt like I was not only part of an extended family but there was room to grow.
Veterinary Technician (Former Employee) – Coral Springs, Florida – October 24, 2018
Very advanced technology-wise veterinary practice that prides itself on offering extensive care programs for pets. Veterinary hospitals I've worked for in the past were not as interested in technicians being "salesmen" as VCA was.
401K, working with like- minded people who love animals
Lots of hard work physically and on your feet long hours
Overall, I'm more depressed when I started working here
Employee (Current Employee) – Houston, TX – October 20, 2018
The only good thing about working here are the animals that come through here, they'll keep you sane. The doctors talk down to their techs, management doesn't appreciate their employees, and everyone is a two-face backstabber. I'm so ready to move on with my life from this soul sucking place.
Certified Veterinary Technician (Former Employee) – Portland, OR – October 15, 2018
There were some bumps in the road, but overall a good place to work. There was a specific vet who hadn't managed previously, and I think she got in over her head, which really took the culture of the whole place down with her, unfortunately. But besides that, the team did its best to lift each other up, the pay was good/appropriate, there was utilization of my licensed skills, and the flow was not too fast or too slow most days.
good benefits, a healthy team besides part of the management team
part of the management team was inexperienced, brought the rest of the team down
people who work at vca only cared about what they wanted to do and nothing else. a lot of unfairness. over worked you in the summer and if someone called in or did not show, the manager would not discipline them in anyway, so everyone else had to struggle on busy days.
Room Technician (Former Employee) – Springfield, PA – October 6, 2018
VCA was a great place for me as a newbie vet tech to quickly learn the duties essential to my career. I was given the room to advance my skill set and move up at my location. Some downsides are that the staff was ever changing so it impacted schedules. Sometimes you weren't able to work a full work week, and other times you were required to do overtime.
Receptionist (Former Employee) – USA – October 3, 2018
RUN FAR AWAY!!!!!!!! The ICU Drs, other receptionist, and management were all bullies. All of the other receptionist would sabatoge eachother and refuse to help anyone. If you didn’t pick up something the first time you were given attitude and the Drs would ignore you and do everything in their power to belittle you.
Certified Veterinary Technician (Former Employee) – Dunmore, PA – September 20, 2018
Schedule was constantly changing, would work 40+ hours a week then would only work 15 hours a week. The environment and treatment from the doctors were horrible. Very bad work experience. Vets showed favoritism to other techs and limited others job duties.
Occasionally free lunches when company reps came
Very short breaks, business showed favoritism to certain techs
The location I worked had a general lack of care when it came to patient safety. There was no holding anyone responsible if major mistakes were made and it seemed like it was ok to sit around and watch tv rather than actually do the job people are paid for.