Dispatcher (Former Employee) – Plymouth Meeting, PA – November 11, 2018
This place is so negative. I didn’t mind working the hours at all I did love the schedule. But management is negative and it’s not a very friendly work environment. They will also try to get you to work overnight as well.
Central Station Liaison (Former Employee) – Pittsburgh, PA – October 25, 2018
Vector at first was good place to work. The lack of training towards the end affected how the job can be performed. The hardest part of the job was not knowing the product to help customers with issues.
Alarm Call Dispatcher (Former Employee) – Warrendale, PA – October 15, 2018
Work hours don't allow you to have a life outside of work or time for your family . When your off most of the time , your on call and they call you to come in at ungodley hours to cover a shift. The Management Team would talk badly of new hires right in front of you as if you were a child or stupid. No respect for people
Alarm Dispatcher (Former Employee) – Warrendale, PA – October 5, 2018
You will most likely work 12-hour shifts four days a week. which means its great to have three days in a row off but those long hours can be draining and feel like you live at work. But the staff was awesome, and the hectic/emergency situations can give you a sense of accomplishment(and stress) at the end of the day.
Dispatcher (Former Employee) – Richmond, VA – August 20, 2018
I was there for 2 weeks before being given a desk. I was in "side-by-side" training which involved sitting next to a dispatcher and listening to their side of the conversation and watching them navigate screens. Wasn't even given a headset to split in so I could hear the full interaction.
The manager never communicated with me about what the plan was for my training. I got fed up and left as soon as I received an offer from another company. Don't waste your time.
President/Owner (Current Employee) – Omaha, NE – July 10, 2018
Great Company, forward thinking, growth is unlimited. Day to day mindset is what else can we help our clients with in today's world. How can we make them feel safer to help them enjoy their lives even more?
Sr. Systems Administrator (Current Employee) – Warrendale, PA – June 24, 2018
Internal department meetings that drag out while people discuss every little detail of what they are working on instead of actual productivity. Restrictive budget due to zero spending flexibility. Management sometimes is non-communicative. Company culture can be summed up in one word: workaholic. There are never enough people available for any given project or task to be completed on time because they are constantly dealing with whatever is the current emergency. Emergencies almost always result from poor planning, lack of maintenance due to short-handedness or lack of due diligence. What little joy there is to be had from any shared success is quickly stifled by the reminder that there is an avalanche of other projects, tasks and incompetence just ahead.
Assistant Supervisor (Current Employee) – Plymouth Meeting, PA – May 23, 2018
Fast paced. Helped me with customer service. Management is pretty strict, but understanding. Co-workers are very nice. Help is always provided. The hardest part is sitting for 12 hours staring at a computer monitor. Not really a flexible schedule. Management does make it somewhat bearable with music and fun activities. This is a great job for experience. Policies are strick, but this is an emergency dispatch center so it's understandable.
Long shifts, no flexible schedule and oncall on days off
Customer Service Representative (Current Employee) – Gainesville, VA – April 16, 2018
A typical word day at Vector Security is assisting a numerous clients on security products we monitor and supply for them. Management is helpful and willing to work with you on performing you job to the best of your ability. The work environment is down to earth, fun, celebratory at times. The hardest part of the job is adapting to the constant changing with client/contractor relationships. The most enjoyable part is the people and the daily learning and training the company provides.
Commercial Sales Consultant (Current Employee) – Richmond, VA – April 16, 2018
Upper management is more interest in numbers than a lifestyle enrichment. Installation quality is poor at best. No innovation. Installation does wonderful job on stick and glue jobs, but lacks initiative on thinking outside box. Staff is weary and overworked. There is no employee enrichment programs and sense of unity is fractured. Employees are showing up to collect a paycheck. Commercial Division Management makes promises that cannot be delivered on and is unresponsive to change. Ideas are recycled and die on the vine with no follow through. Middle management lack of experience in the industry impedes change at a department level.
Branch Administrator/Office Manger (Former Employee) – New York, NY – March 30, 2018
Working at Vector was a wonderful experience for most part. I developed a vast amount of experience studying the people I work with. The best part of my job was working with the various personalities and seeing them work together as a team for the betterment of the company
As a business in the service industry, your typical day at work will be attending to the needs of all Customers and ensuring they are satisfied and happy.