Velocitii, LLC
Work wellbeing score is 76 out of 100
4.1 out of 5 stars.
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Velocitii, LLC Careers and Employment

Work wellbeing

Results based on 42 responses to Indeed's work wellbeing survey.
Work wellbeing score is High, 76 out of 100

Happiness

How enjoyable people find their day-to-day life at work
High

Purpose

How meaningful people find their work
High

Satisfaction

How content people feel with the way things are at work
High

Stress-free

How manageable people find their work stress
Above average

About the company

  • Company size
    51 to 200
  • Industry
    Telecommunications
  • Headquarters
    711 Park Avenue Suite 50...
  • Link
    Velocitii, LLC website

Velocitii is a local Western New York BPO company, which stands for Business Processing Outsourcing. We partner with popular brands and organizations to provide exceptional care and service at every customer touchpoint.

We’re looking for people who embrace fresh thinking and are committed to creating remarkable customer experiences in a fun, positive workplace.

Visit www.velocitii.com/careers to learn more....

Velocitii is a local Western New York BPO company, which stands for Business Processing Outsourcing. We partner with popular brands and organizations to provide exceptional care and service at every customer touchpoint.

We’re looking for people who embrace fresh thinking and are committed to creating remarkable customer experiences in a fun, positive workplace.

Visit www.velocitii.com/careers to learn more.

Learn more

Jobs

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Medina, NY

2 jobs

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Salaries

Salary estimated from 97 employees, users, and past and present job advertisements on Indeed.

Customer Service

Customer Service Representative
$15.19 per hour
Customer Support Representative
$14.50 per hour
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Rating overview

Rating is calculated based on 68 reviews and is evolving.

1.67 out of 5 stars.20194.18 out of 5 stars.20204.08 out of 5 stars.20214.83 out of 5 stars.20223.57 out of 5 stars.2023

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Reviews

Representative in Remote
on May 8, 2023
Good directives
Excellent training, support. All supervisors are available anytime for escalations. Work/Home balance very good. Peer team is always supportive and available.
Customer Service Representative in Wfh
on May 4, 2023
Good luck
As an employee they are a joke. They sugar coat the problems with “PTO, VTO & unlimited UPTO” yet they give you a shift then a shortly after just expect you to change it with the reasoning “our client needs this so this is your new shift” regardless is you have that availability. The management is absolutely a joke, you reach out it could be easy 3-6 business days before you hear back and if you d...
Customer Service Representative in Medina, NY
on March 20, 2023
It's okay
After hearing of the recent review on here from a fellow coworker I finally feel comfortable speaking out. I can also agree that there is obviously favorites with team leads and supervisors. Many times the same reps on a day to day basis are having brief meetings during the work day to get extra help on calls with are team leads. We use to have weekly group meetings to go over certain things and a...
Customer Service Representative in Medina, NY
on March 20, 2023
Soul sucking
Working for Velocitii is alright at first because they sugar coat it but once your in it’s the same run of the mill job. During the interview they say you’ll be making more money but in reality you stay close to $15.08 even after being here for years. Management wants everything to look pretty but once you take the cover off you see mentally exhausted employees with no flexibility in work schedule...
Customer Service Representative in Medina, NY
on March 18, 2023
Great place to work!
This is the most flexible and accommodating job I’ve ever had. I feel compensated for the work I do, the people are great and management is good. The pros heavily outweigh the cons here. I would recommend this job to anyone I know.
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Questions and answers

People have asked 33 questions about working at Velocitii, LLC. See the answers, explore popular topics and discover unique insights from Velocitii, LLC employees.

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  • Interviews
  • Hiring Process
  • Working Environment
  • Promotion
  • Working Culture
  • CEO
  • Benefits
  • Drug Test
  • Work from Home
  • Working Hours
  • Company Future
  • Dental benefits
  • Dress Code
  • Part Time Jobs
  • Work Life Balance
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Interview insights

Insights from 22 Indeed users who have interviewed with Velocitii, LLC within the last 5 years.

Favorable experience
Interview is average
Process takes about a day or two

Interview Questions

About strengths in past job performance

About strengths in past job pe...

Shared on March 29, 2022

General strengths experience

General strengths experience ...

Shared on December 1, 2021

They asked about my education, goals at the company, and 3 things that are important to me while working (be creative with your responses).

They asked about my education,...

Shared on June 21, 2021
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Common questions about Velocitii, LLC

Velocitii, LLC locations

  • Medina, NY4.0 out of 5 stars.
  • Rochester, NY4.0 out of 5 stars.
  • Medina, OH5.0 out of 5 stars.
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