This is probably the most unprofessional organization I've ever worked for. Most people here are looking for a job elsewhere, they just stay to pay their bills.
They don't value their employees. There are little to no benefits. If you are a PCA, you will never have full time employment. Everyone I've talked to tells me they too get endless calls while trying to use the little PTO they have.
Scheduling Department is shockingly rude and verbally abusive. Not only to staff but their clients too. Most PCA's are allowed in the homes before background checks. I've had friends ask me if they should apply to some of their job postings, I tell them only if they're desperate.
Also, be sure you have a good vehicle and endless amount of cash for gas money. This company will send you all over western New York with little to no mileage reimbursement.
P.S.They frequently tell employees to rate them favorably on these job sites,I felt compelled to warn future applicants.
If you work in their Niagara Falls office and are related in some fashion, you will always have a job with plenty of perks.
inconsistent treatment of employees, terrible leadership, toxic workplace.