Typical days consist of processing accessory orders via email and and answering customer phone calls about billing, invoicing and/or medical device troubleshooting. This is a great place to learn how to process a purchase order or take an official complaint on a medical device. However, multiple managers in customer care were employees promoted out of necessity instead of experience, and the workplace culture is extremely negative.
Learn the basics of order processing for competitive pay.
Poor management and workplace culture.