Verint Systems Inc. Employee Reviews in Santa Clara, CA

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2.9Job Security & Advancement
3.2Culture
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1.0
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No respect and treated poorly
Manage Product Support (Former Employee) –  Santa Clara, CAJuly 18, 2018
My manager was horrible, management is only watching out for their personal interest. Decisions are made that will affect your business but, you've no control. Your manager will walk-in with HR or send HR and walk people out, you're treated like an object, no feelings for you as a person. Leaders at top can't be so blind, they should take some responsibility for what is happening below them.
Pros
Commute and some flexibility of work
Cons
Horrible support management
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4.0
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Good Place - Good People
Director, Hosted Product Operations (Current Employee) –  Santa Clara, CADecember 18, 2017
Verint is a good place to work at if you are into software development. There is a quick pace in certain product areas and a lot of activity happening. Many knowledgeable people to surround you with. There is no limitation on what you may experiment with on tools/technologies etc.,
Pros
Free Breakfast, Coffee, Tea, and Lunch every Tuesday
Cons
Slow M&A Integration cycles - cost overheads
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4.0
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Working remote made it hard to break into the culture
Software Support Engineer (Former Employee) –  Santa Clara, CAApril 10, 2015
Pros
Salary is good. Benefits are standard. Vision plan could be better. They have all the holidays in the US, along with 10 PTO days the first year, and 2 floating holidays. They require everyone to take vacation between Christmas and New Year.

Cons
Some of the old timers have been together for a long time as the company went from Lagan to Kana to Verint. It can hard for a new person to break into the team, especially if they work remote. The support people are very overloaded and training a new person is just more work. Some teams appear to be more supportive of their new hires than others. Parts of the software is quite complex. Often times, the customers have had more training than the person who is supposed to be supporting them.
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Overall rating

3.4
Based on 98 reviews
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Ratings by category

3.5Work/Life Balance
3.5Compensation/Benefits
2.9Job Security/Advancement
2.9Management
3.2Culture

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