Veritude Employee Reviews

Showing all 101 reviews
Sort by: Helpfulness | Rating | Date
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Avoid if possible
Health and Insurance Representative (Former Employee) –  Raleigh, NCSeptember 25, 2018
we were contracted to work at Fidelity, they did not respect us, once the busy season was done they would terminate everyone. managers had favorite employees and didnt even try to hide that fact.
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great
Customer Service Representative (Former Employee) –  Albuquerque, NM 87106September 11, 2018
Great job, a lot of being on the phone and sitting down and the need to be at your desk the whole time. If you can deal with that this would be a good job for you .
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Had to go through them - not helpful - didnt always get paid on time
Onsite Consultant (Former Employee) –  Cambridge, MASeptember 6, 2018
Had to go through them - not helpful - didnt always get paid on time - wouldnt look into the issue - pay your employees on time if they are doing their jobs
Pros
none
Cons
didnt always get paid on time
Was this review helpful?Yes 1NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Nice facility
Customer Service Representative (Former Employee) –  Albuquerque, NMAugust 31, 2018
Terrible management and onboarding staff are unorganized you’d expect nothing but the best especially from fidelity but was highly disappointed the only good part of working with veritude is having weekends off and the beautiful facility.
Pros
Decent pay, beautiful facility
Cons
Poor management, unorganized
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Easy to work with
Systems Analyst (Current Employee) –  Salt Lake City, UTAugust 26, 2018
Veritude is a staffing company. There were very easy to work with in the beginning and are always readily available for communication. I have had a great experience with them.
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
customer service
Representative (Current Employee) –  Merrimack, NHAugust 24, 2018
this role involves a lot of patience and dedication. time off during the full time hire process is discouraged. large environment and very numbers driven
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
This is a wonderful place to work
Transaction Processing Specialist (Former Employee) –  Covington, KYAugust 19, 2018
Everything about this job was really awesome and fulfilling. There was no anxiety about coming into work here. Management was kind, helpful, and driven to help you succeed. The overall work place culture was very laid back and polite. The hardest part of this job was really just learning some of the more complex systems and memorizing the various rules but you always had constant support. The most enjoyable part of the job was really every thing else. 5/5 stars on all accounts and would recommend this job to anyone.
Pros
Great compensation. Relaxed work environment. On site catering.
Cons
None
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
overall
Executive Assistant (Former Employee) –  Salem, NHJuly 30, 2018
It was great working for Veritude, very professional, good communication, and gave me good salary. I liked the people I worked with within veritude and also the contractors that I was under contract with.
Was this review helpful?YesNo 1Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Poor stability and advancement for temporary workers
Talent Acquisition Adminstrator (Former Employee) –  Durham, NCJuly 18, 2018
This company does not care about temp workers. Many of them are let go with no notice or laid off. Poor management of temp workers. Workplace politics is a big issue with this company. Many managers do not discuss concerns with temp workers and instead leave their dirty work for Human Resource representatives. There is a big seperation between Veritude workers and Fidelity employees. It is better to go in through Fidelity. In many departments they leave temp workers on for years without being converted or let go.
Pros
Nice training
Cons
poor advancement, poor management, workplace politics, managers hand dirty work to HR reps
Was this review helpful?Yes 3NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not bad.
Financial Services Associate, Retirement Plans (Former Employee) –  Covington, KY 41015June 23, 2018
Nice people, good work/life balance. Training is extensive, but they still need to cover more in the classroom setting to really make you ready for your job. They're so busy going over a "how to talk to customers on the phone" model that some of the technical aspects of the job aren't covered as well as they could be and that leads to serious issues trying to help customers.
Pros
Good people. Nice work/life balance and pay.
Cons
Could cover the technical part of the job way more. No guarantee of permanent hire.
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Na
Financial Services Advisor (Former Employee) –  Durham, NCMay 15, 2018
The training method was unsatisfactory. Did not truly prepare us for the day to calls. Lack of support during and after training. Lot of room for growth.
Pros
Na
Cons
Na
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Supportive Environment
Transaction Processor (Former Employee) –  Cincinnati, OHMay 4, 2018
The management was always willing to help with performance reviews and regular team meetings. The most enjoyable part of the job was interacting with fellow employees and learning new skills.
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Slow paced workplace environment
Security Representative I (Former Employee) –  Southlake, TXMarch 30, 2018
Being a security representative for Veritude, was challenging. Foot patrols ever 30 minutes, employees trying to play favorites, other security personnel backbiting. Management was lacking and had no experience.
Pros
Free lunches but that went away
Cons
no breaks, must eat at your desk.
Was this review helpful?Yes 1No 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and Fast pace workplace
401k Specialist (Current Employee) –  Albuquerque, NMJanuary 27, 2018
Overall good workplace environment, only big con that I would say...would be the work hours are plentiful, yet getting time off is difficult and times for shifts can be at later part of the day. Overall I would give it a 3 out of 5 for the workplace and 4 out of 5 for management.
Pros
Lots of Hours, good amount of breaks
Cons
Long hours and a lot of required hours
Was this review helpful?Yes 2NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Veritude
Bilingual Benefits Representative (Former Employee) –  Albuquerque, NMJanuary 18, 2018
Structured environment that entails focus from the individuals roles. Call Center environment that calls for adherence to scheduled breaks and lunches.
Was this review helpful?Yes 3NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good place to work as contractor
Lead Automation Engineer (Current Employee) –  Cincinnati, OHJanuary 8, 2018
Veritude is a sole vendor for contract resources for a large financial institution. As such, the consider themselves a temporary staffing firm. Medical Benefits are minimal, but they mostly allow their contractors to do their job and they do try to support them if issues or concerns arise.
Pros
Good pay
Cons
poor medical benefits
Was this review helpful?Yes 5NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Veritude is a good place to work.
Business Analyst/Project Manager (Former Employee) –  Smithfield, RIJanuary 5, 2018
The work was both challenging and interesting. I worked for an excellent manager and after a year and a half I was offered a full time job with Fidelity.
Pros
Good hourly rate, Fidelity is transparent about the role that Veritude employees play in the overall scheme.
Cons
The health care offered by the company are poor and the lack of any sort of paid time off, Veritude contractors are the first out the door in any sort of layoff situation.
Was this review helpful?Yes 4NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
great cafe
Customer Service Representative (Former Employee) –  Durham, NCDecember 26, 2017
It was great experience working there and everyone was helpful. I would work there again. The manager was great also she was great at explaining all concepts of job and trainer was the best also.
Was this review helpful?Yes 6NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good Pay and Benefits
Financial Services Associate (Former Employee) –  Durham, NCDecember 4, 2017
Overall, this was a great experience. Training was amazing and the people were very nice and helpful. The pay was decent and there was always OT offered once you were actually on the phones. There were also decent benefits that were fairly priced. Great job and the building was amazing. Great job if you never have to miss a day for any reason. I had an accident on a Tuesday and was let go by Friday. Just know that if you have a crisis, they don't care what the reason is you need to be at work.
Pros
Pay, Benefits and Amenities
Cons
not much flexibility for real life situations
Was this review helpful?Yes 2NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very professional, diverse culture
CALL CENTER H&W SERVICE REPRESENTATIVE (Former Employee) –  Durham, NCOctober 31, 2017
I loved the entire work experience - from the training to the work itself. Each day is different and you can always learn something new. There is room for advancement IF you can get converted from temporary to fulltime. Love the team player atmosphere as well as the competitive edge. Fun place to work. The hardest part is learning the nuances to the very detailed work. Management is very transparent with expectations.
Pros
GREAT facility with everything from Starbucks to a Gym.
Cons
ALL new hires for call center are temporary with no guarrentee of conversion.
Was this review helpful?Yes 5NoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Veritude. Our community is ready to answer.

Ask a Question

Overall rating

3.8
Based on 101 reviews
533
434
318
28
18

Ratings by category

3.7Work/Life Balance
3.6Compensation/Benefits
2.9Job Security/Advancement
3.6Management
3.8Culture

Ratings from women

4.3InHerSight Score

4.0Personal Development

4.8Career Opportunities

4.2Family Support

Women rate the female-friendliness of their workplaces on InHerSight

Powered by InHerSight