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Verizon
Happiness rating is 70 out of 100Average
3.9 out of 5 stars.
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Verizon Careers and Employment

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Verizon Media
36 reviews

Work happiness

Scores based on about 3,995 responses to Indeed's survey on work happiness
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About the company

  • CEO
    Hans Vestberg
  • Founded
    2000
  • Company size
    more than 10,000
  • Revenue
    more than $10B (USD)
  • Industry
    Telecommunications

Jobs near you

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Software Development

97 jobs

Salaries

Salary estimated from 12K employees, users, and past and present job advertisements on Indeed.

Benefits

Employees at Verizon have reported receiving these benefits. They will vary by role and location.
Retirement plan
Tuition reimbursement

Rating overview

Rating is calculated based on 28.9K reviews and is evolving.
3.8720173.8020183.8320193.8120203.582021

Reviews

Network Security Engineer in Ashburn, VA
on June 17, 2021
Overall good company to work for. Great benefits including yearly bonus. Nice people around you to work with. Depending on your manager, it may be micromanaging, or opposite.
Store Manager in Colorado
on June 23, 2021
It was great working retail for as long as I did but the last 6 months have been the most stressful time of my entire career and life. The staffing situation is one thing that may be slightly out of our control as we slowly re hire employees. What is within the company's control is understanding the challenges of running a store with the bare minimum. Trying to lead business like 50% of our employees didn't just quit, get fired or leave has brought more stress and anxiety than could ever be put into words. Upper leadership keeps adding more things to management and reps plates when they cant even properly staff a whole shift let alone do the basic things without shorting the salesfloor or leaving operational things undone. This is a phenomenal business to work for but not in retail channel unfortunately.
Technical Expert - Chat in Hilliard, OH
on June 21, 2021
It was an ok place to work. The pay and benefits were excellent but being in a cuatomer facing role can be hard. But the company as a whole is great and they provide good service.
Customer Service Advocate in Hilliard, OH
on June 21, 2021
Worked in a call center that has since closed. It was okay. Pay was decent but the hours could have been better. We were customer service but were also expected to sell and cross sell with no additional compensation. Opportunities for advancement were limited as supervisors had their favorites. Maybe things are better now that they've moved to a work from home model.
Telesales Representative in Work from home
on June 21, 2021
Job is stressful and they have a snake mentality to try to lure customer to buy the most expensive products or the ones they just dont need. Systems are a joke and never working properly. Micromanaging from higher ups is awful

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Questions and answers

People have asked 373 questions about working at Verizon. See the answers, explore popular topics and discover unique insights from Verizon employees.

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Interview insights

Insights from 6.2K Indeed users who have interviewed with Verizon within the last 5 years.
Favorable experience
Interview is average
Process takes about two weeks

Interview Questions

Describe a situation when you had to diffuse a situation with an unruly customer.

Shared on December 14, 2020

How to de-escalate calls. Give scenarios where you took ownership and how you resolved the customer issue w/o compromising the companies revenue.

Shared on November 19, 2020

Typical sales role questions

Shared on October 14, 2020

Verizon locations

3.9
New York, NY
3.9
Tampa, FL
3.9
Alpharetta, GA
4.0
Irving, TX
3.9
Basking Ridge, NJ
3.9
Ashburn, VA

What's being discussed at Verizon?

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  • Professional development
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  • Mission and values
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  • PTO and work-life balance
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  • Work from home
    Explore work from home during COVID-19, remote work support and work-life balance.
  • COVID-19 response
    Explore leadership during COVID-19, working conditions and WFH support.
  • article
    What’s it like working at Verizon?
    Published on May 24, 2021

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