Decent pay, huge headache, not organized, bad culture
Store Sales Manager (Former Employee) – Cleveland, OH – February 16, 2019
Upper managers do not do their jobs adequately. Store managers are a little better, but not much. Such a big company based out of Vegas, no one knows who you are ever for important things like HR, no regional sectors for anything. Super bad company culture that spreads all the way down to the front line, customer-facing employees, which becomes overall unproductive for everyone and taints customer experience. They promote some people too quickly that get a big ego about it, then everyone is unhappy. Even if you file multiple HR complaints, you won't get far and nothing will change. Pay is decent if you're willing to work in a frowned upon gray area half the time. They push and push and hound when you aren't hitting quota and do little to help you improve on you performance...you just get a write up. Verizon's culture is tanking as a whole, so of course BiG 6 agents like Go Wireless are affected even more. Bad place to work overall.
Ok hourly Pay, No OT
Everything else is a BuST! Super bad experience, stayed over 2 years, nothing changed.
Wireless Consultant (Former Employee) – Springerville, AZ – February 5, 2019
Great entry level sales work, but minimal mental health consideration and minimal opportunity for advancement without relocation. Good hours as well as decent commission structure. One thing I really didn’t like was the pressure to sell products that may not be right for the customer or that may not be seen as valued in lower-income/rural locations
Store Manager (Former Employee) – Marion, OH – January 29, 2019
I was lied to in my initial interview saying the store I was hired for would pay me $40000 a year. After day 2 of being hired I realized the traffic did not equal the pay. Talked to the store manager and he said to expect more like $25000. Swallowing that pill I decided to pour my heart and soul into this low traffic store. A year later through great customer service the store was doing "better" I was given the chance to manage a store of my own. The pay was terrible but wanted the spot for my resume. I was given an average traffic store and in 4 long months of working 6 days a week, truly 7, I was on the phone all day on my "day off" I was given the new year boot. Come to find out they have a once a year firing event to clean out people who haven't been brainwashed into their terrible culture. The closest thing I can say is "What have you done for me lately" That includes a day to day feel. Our DM was horribly degrading and nothing was EVER good enough. We could have a killer day and the next day get berated because you had a slow couple hours in the morning. I am a United States Marine and was shown what real leadership feels like. If you dont like feeling unappreciated then stay AWAY from Gowireless.
cant think of any
everything that you find valuable in a place of employment
District Sales Manager (Former Employee) – Baxley, GA – January 28, 2019
I joined Go Wireless because we were a part of an acquisition. I did not like feeling like I was just a number and no longer an individual. The pay was decent however with my Job title it required a good bit of traveling and time away from my family.
Assistant Manager (Former Employee) – Massachusetts – January 11, 2019
You do not matter to this company, and they can always find someone else to fill your spot, no matter how much you've done for them. 5 commission pay decreases in the time I worked for them with only 1 increase.
Cheap phone bill, a bit of downtime, commission pay
Basically no promotions, company treats you like a number
Unless you enjoy being an other worldly kind of lazy and stealing from people, this is not the job for you. Severely inadequate training. Was literally told to stop organizing things and doing busy work by store manager and to sit down with everybody. Rules made up as you go. Some questionable ethical practices. Got yelled at for sitting out on the sales floor while everyone else sat in the back laughing and apparently that made them look bad???
Assistant Manager (Former Employee) – Marysville, WA 98270 – December 27, 2018
I have not worked for this company for many years so my review may not be as accurate as a recent employee- however, in my experience the high turn over rate coupled with high pressure sales and inability to assist with basic verizon account functions does not make this ideal for long term employment.
Sales Consultant (Former Employee) – Mount Vernon, OH – December 12, 2018
I spent most of my time selling phones and services while helping resolve issues. Learned the basics of sales. In store management was fair while upper management was not. We tried to cultivate a welcoming atmosphere. Our store always sold products at mark up, so explaining to customers why they should buy from us versus a big box store like WalMart proved to be trying at times. I mostly enjoyed the flexibility and traveling to other stores to receive inventory to fulfill customer expectations.
Hour lunch breaks and schedules made one month at a time.
Sales Representative (Former Employee) – Georgia – November 8, 2018
Working for Gowireless was the worse decision I’ve ever made. I wasted a lot of my time working for this company. Making me realize working for someone isn’t something i want to do. You put in countless hours tying to obtain a goal and get in trouble when you don’t hit your goal. Upper management does very little to help with customers coming into location. They blame you for everything. Your only a store sales person making a hourly amount. The except you to work as if your making millions of dollars. The entire upper management suck up. And only cares about themselves. They will set you up to get you fired or even worse. Females have been harassed and HR covers it up and it goes unnoticed. If you go against the GO Way they will set you up and get rid of you. Don’t trust anyone !!!!!! I can write a book about my time working for Gowireless. The pay is horrible. Once you get a hang of the commission structer they change the structure so you have to figure out the new structure it is designed for you not to make money. They will lie and tell you how the new commission is benefitical but it in fact isn’t. Don’t vent to anyone about anything, do your work and go home. Don’t look for this place to be a career job. Save your money because the end is near.
GoWireless is one of the least commission pay out wireless companies!!
Floating District Manger - Store Manager (Former Employee) – Fairburn, GA – November 5, 2018
I was part of an acquisition from Procom Wireless an indirect company such as Go-Wireless. The transition was horrible in which as a store manager it took me three months to get a new tire and the name badge. Go wireless commission structure is only beneficial to management and above. As a regular sales consultants you’re just getting by with commission. I’ve been in a store manager they only allow for you to make so much money due to the fact that the increase your monthly goals not by year over year but simple he to make up for the store around your surrounding area that’s aren’t exceeding goals. If you’re applying in the Georgia region, beware!!!!
Get the right store and you can bank somewhat!!
You won’t make money if your not in the top 2 stores in your district!!