Majority of questions are based on situational experiences,,,ie tell us about a time where you went against the company views to address a customer need. so look at your background for situations , what YOU did and how you solved everything was resolved to satisfaction. Your answer is then graded by all the interviewers objectively. So you may bring more to the table but dont have some good stories and lose out or vice versa. They are not the only company that does this .
Have concrete examples and utilize the Situtation. Task Action and Resolution format.
Answered - Senior Analyst - Quality Assurance (Former Employee) - Rancho Cordova, CA
Be honest. Be early. Put your best foot forward.
Answered - Verizon Fios Tech. (Former Employee) - Herndon, VA
Come in with an I
Open mind and embrace the culture and credo of the company.
Answered - Sales Consultant (Current Employee) - Burlington, NC
Be confident and convey that your a people person.
Answered - FIOS CONSULTANT (Former Employee) - Livingston, NJ
Be positive and be prepared for the situational interviews
Answered - Product Management & Data Science Intern (Current Employee) - Ashburn, VA
Be well informed of the position being applied for. Know you benefit package and get to know different of travel to the work location.
Answered - Splice Service Technician (Former Employee) - Boston, MA
Need to be positive, easy going, understanding and organized. Help get people what they need!
Answered - Solution Specialist (Former Employee) - Helena, MT
Be Honest/Be Yourself
Answered - Customer Service Representative (Former Employee) - Pampa, TX
Start your salary off where you need to be in a year. Make sure you know the responsibilities of the positions you are applying for. Be honest and hard working.
Answered - Network Support Engineer (Former Employee) - Alpharetta, GA