Majority of questions are based on situational experiences,,,ie tell us about a time where you went against the company views to address a customer need. so look at your background for situations , what YOU did and how you solved everything was resolved to satisfaction. Your answer is then graded by all the interviewers objectively. So you may bring more to the table but dont have some good stories and lose out or vice versa. They are not the only company that does this .

Answered April 9, 2018

Have concrete examples and utilize the Situtation. Task Action and Resolution format.

Answered October 25, 2017 - Senior Analyst - Quality Assurance (Former Employee) - Rancho Cordova, CA

Be honest. Be early. Put your best foot forward.

Answered September 21, 2017 - Verizon Fios Tech. (Former Employee) - Herndon, VA

Come in with an I
Open mind and embrace the culture and credo of the company.

Answered August 16, 2017 - Sales Consultant (Current Employee) - Burlington, NC

Be confident and convey that your a people person.

Answered July 21, 2017 - FIOS CONSULTANT (Former Employee) - Livingston, NJ

Be positive and be prepared for the situational interviews

Answered July 5, 2017 - Product Management & Data Science Intern (Current Employee) - Ashburn, VA

Be well informed of the position being applied for. Know you benefit package and get to know different of travel to the work location.

Answered June 10, 2017 - Splice Service Technician (Former Employee) - Boston, MA

Need to be positive, easy going, understanding and organized. Help get people what they need!

Answered May 2, 2017 - Solution Specialist (Former Employee) - Helena, MT

Be Honest/Be Yourself

Answered April 26, 2017 - Customer Service Representative (Former Employee) - Pampa, TX

Start your salary off where you need to be in a year. Make sure you know the responsibilities of the positions you are applying for. Be honest and hard working.

Answered April 24, 2017 - Network Support Engineer (Former Employee) - Alpharetta, GA