I left verizon because after 31 years of professional service because they put a collar around my neck. Electronic monitoring and metadata are their management tools. Both methods view you through a veil of assumptions. They assume I was a cheat, a liar, and lazy. The appraisal system has unattainable goals and they use archaic language in our contract to hold you down. After 31 years of success and a leader in quality and productivity I was deemed unsatisfactory and told I could not change job descriptions or locations until I was "satisfactory". My immediate manager was discouraged to give passing appraisals so that upper management could squeeze me do to more for them in hope of pleasing them. He left for another career and I left to regain my self respect. They have hired lawyers and psychological operation advisers to crush our spirits. Abusive, demeaning, micromanaging methods. Hey verizon, try a carrot and put away your stick. Your landline employees absolutely hate your guts and are cowed into submission. You encourage infighting and back stabbing and we participated because it is all you left us to use to 'suceed'. If you are a close eyed, small minded robotron you will find a home in verizon.
Laid off after 10 years of dedicated work. But how ironic I was oldest worker in the group with no medical issues. Sill had plenty of work. Had only four more years to draw maximum social security. Was forced to draw social security at a 32 percent lower rate the rest of my life. Company really does not care after they use you. Stay away. Cannot compete your career here.
Retired due to geographical move with spouse's job.
After a car accident, I was receiving back surgery. My doctor provided the appropriate paperwork for me to get an ergonomic chair. Verizon failed to provide this for me and I began having trouble with my back. Severe pain kept me from being mobile enough to come to work. They fired me for absences.
Work for sales is grueling. I was management and was told by district manager to always have someone on a write up even if everyone was performing or else i would be written up. They force you to sell things to customers that don’t want it. Customers then complain and they take the customers side. Beware if you are a customer don’t buy anything that you didn’t come in for. They will pressure the heck out of you to get you to buy more than you need. Customers use profanity and sometimes racist remakes, was told by leadership that if they didn’t allow it, we would have no more customers.
Took a buyout package which was decent but misleading. Some days I would’ve left for $50 and a handshake. Most boring and repetitive job I ever had! Worked in a call center. Customer Service Agents we’re commonly seen leaving in tears!
Was Pushed to Frontier Communications to assist with their management operations as part of the 2016 aquisition..and it was a quick downward spiral after that. I would go back to Verizon if they asked me to.
They get you to leave, some stores in Pittsburgh are dead locations, so all you pretty much do all day is clean. When you do get a customer, a manager stays within earshot to make sure you are pitching everything they have to offer. Even when you try 2 or 3 times and the customer starts to get mad at you, you get a " coaching " - a write up from your friendly manager that goes to the district manager. After awhile, you get aggravated at this and end up leaving.
Company restructure, and re-organization. Appreciated my job as a Vendor/Contract Manager 2016. Will return if Verizon asked me to come back. Silver Spring Md.