Verizon
Happiness rating is 70 out of 100
3.9 out of 5 stars.
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Interviews at Verizon

Here’s what others thought about the interview process at Verizon.
Interview experience
Based on 6,125 interviews
Favorable
Interview difficulty
Based on 6,057 interviews
Medium
Interview process length
Based on 5,442 interviews
About two weeks

Interview process at Verizon

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 8.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 6.

Interview process length
About two weeks
26%
About a week
25%
About a day or two
21%
About a month
18%
More than one month
10%
Most reported steps
On-site interview
77%
Phone call/screening
72%
Background check
69%
Drug test
57%
Problem solving exercises
35%
Least reported steps
Other
4%
Take-home/sample work
3%
They have no interview
0%

What candidates say about the interview process at Verizon

  • Sit down interview with 2 members of management team.
    Shared on December 14, 2020 - Sales Representative/Customer Service - Lowell, MA
  • A whole complete fake conversation about with the company can pay you but they never will and a bunch of dumb questions that have nothing to do with what will actually happen at your daily job
    Shared on November 27, 2020 - Wireless Sales Consultant - Whitsett, NC
  • Three interviews. Background and drug screen. Lots of scenario questions with customers and how you de-escalate issues.
    Shared on November 19, 2020 - Customer Service Representative - Tampa, FL

Interview questions at Verizon

Commonly asked questions, as reported by candidates

  • Describe a situation when you had to diffuse a situation with an unruly customer.
    Shared on December 14, 2020 - Sales Representative/Customer Service - Lowell, MA
  • How to de-escalate calls. Give scenarios where you took ownership and how you resolved the customer issue w/o compromising the companies revenue.
    Shared on November 19, 2020 - Customer Service Representative - Tampa, FL
  • Typical sales role questions
    Shared on October 14, 2020 - Sales Associate - Michigan

Interview tips at Verizon

Dress code for the interview
  • Business casual (e.g. dress slacks)55%
  • Formal (business suit)37%
  • Casual (t-shirt and jeans)6%
  • They didn’t have a dress code2%
  • Special outfit (e.g. protective gear)0%

What advice do candidates give for interviewing at Verizon

  • Practice practice practice be yourself and be thorough
    Shared on August 14, 2020 - Supervisor - Murfreesboro, TN
  • Confidence is key.
    Shared on December 17, 2019 - Solutions Specialist (Sales) - Sacramento, CA
  • Don’t unless you don’t have or don’t care about your family
    Shared on December 15, 2019

The first interview at Verizon

How candidates got an interview
  • Employee referral23%
  • Recruiter contacted me19%
  • Other online job site18%
  • Other12%
  • Through Indeed11%

How candidates received their first interview at Verizon

  • Temp agency
    Shared on June 28, 2020 - Billing Specialist - California
  • Through an agency.
    Shared on June 8, 2020 - Parts Specialist - Totowa NJ
  • Applied through LinkedIn
    Shared on June 21, 2019 - Business Development Representative - Tampa, FL
  1. Interviews