Verizon Employee Reviews

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BILINGUAL SPANISH PRO CUSTOMER SERVICE (Former Employee) –  Rancho Cordova, CANovember 21, 2017
Very fast paced, with an excellent family culture environment. There is plenty to learn and also opportunities to advance but unfortunately the centers in California closed!
Pros
They take care of their emplyees
Cons
Centers closed
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Worst job ive had
Representative (Former Employee) –  Little Rock, ARNovember 20, 2017
The pressure frim work and customers and all the stress and getting yelled at all day was aweful. I cried on my way to work daily. Leadership was nOT helpful. Seemed like you youwere set up for failure.
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Stressful
Solutions Specialist (Current Employee) –  Spartanburg, SCNovember 20, 2017
Verizon does take care of its employees when it comes to benefits but you will work hard. Very little social life bc you typically only have one weekend off a month. There are an overwhelming amount of metrics to meet while satisfying the general public. The better your numbers get, the more they work you. Its never enough with this company.
Pros
commission plus hourly pay
Cons
Crazy hours, no weekends, dealing with general public
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Great Company, Great Culture
MANAGER (Current Employee) –  Lake Mary, FLNovember 20, 2017
Lots of room for advancements within this company, great job at creating opportunity. They have 180,000 employees so some one can look forward to being riffed every year, as revenue goes up and down so does the employee count. Just the nature of the beast. they spent 21 billion a year on labor and wages.

Great CEO!
Pros
Loads of opportunity, great benefits
Cons
Turnover every year in some department...
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Fast pace and cut throat
Sales & Customer Service Representative (Current Employee) –  Santa Monica, CANovember 20, 2017
Very fast past environment with little breaks. It can be long hours with sometimes no breaks or late lunches. Some management can be very pushy which and want you to continue to push your customer. Benefits and 401k are the best
Pros
benefits
Cons
pushy environmeny\t
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Great place to work at Verizon
Technical Technology Manager (Current Employee) –  San Jose, CANovember 20, 2017
Verizon has R&D and innovation development center in different regional. Verizon has IoT development projects (ie: smart communities, and others), FIOS, Cloud environment and many more projects.
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Being a manager
FiOS Engagement Manager (Former Employee) –  Medford, MANovember 20, 2017
Becoming an Engagement Manager meant working and training with a team of individuals that are motivated to make sales. Show up for meetings to discuss company goals and proceed to take actions on the details discussed, each week. Learning to set up meetings and events with property managers; keeping in touch with leads; making direct door to door sales when needed.
Pros
Independence
Cons
Gas mileage
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Federal Service Provider
Client Partner Channels (Current Employee) –  Ashburn, VANovember 20, 2017
I spend my day working with Verizon Federal Sales and Technology Partners/Solution Integrator's to supply solutions for Federal Agency's. Verizon has gone through many changes since I joined which has made for an ever changing work environment.
Pros
Verizon has a good brand when selling
Cons
Too much change
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Fast Paced
Inventory Planning Coordinator/Warehouse Lead (Current Employee) –  Sacramento, CANovember 20, 2017
Fast Paced work environment, alot of multi tasking, bad management, very cut thoat, not an equal opportunity workplace, they do annual lay offs and make employees not feel valued.
Pros
Bonuses
Cons
Bad Management
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Increasingly unpleasant place to work.
System Performance Engineer (Former Employee) –  West Nyack, NYNovember 19, 2017
Verizon used to be a wonderful place to work. Everyone worked as a team and we made it the number one carrier. In recent years however the culture changed to be more cut-throat and unproductive. The company is barely keeping ahead of the competition, and the competence level has dropped considerably. The company has now begun to downsize starting with it's older and more experienced people. It is no longer a pleasant secure place to work.
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Call center environment
Customer Service Advocate (Former Employee) –  Little Rock, ARNovember 19, 2017
Call center that was rep driven. Lots of room for advancement and overtime. Training program given to all new hires to successful complete your daily duties.
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Limited job security and lack of appreciation.
Manager Sales Support (Former Employee) –  Wentzville, MONovember 19, 2017
My team saved this company millions over the course of my twelve year tenure. In the end I was laid off in a move to save cost. What sense does it make to cut a person who saved the company so much money with innovation. I planned on retiring one day from Verizon but it was not to be.

I was a salaried employee who put in 50 - 70 hours per week and in the end felt very unappreciated.
Pros
Good benefits and decent pay.
Cons
No loyalty to a loyal employee.
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Fast-paced and competitive
Fiber Solutions Expert (Former Employee) –  Newport News, VANovember 19, 2017
Objectives change daily and weekly so everyone was kept on their toes. It was a competitive environment but everyone still worked together to get their job done each day.
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Lower level management
Client Customer Service & Plan Analyst (Former Employee) –  Irvine, CANovember 19, 2017
Work was great people were great in my department. There was no accountability for decisions made at the top that lost millions in revenue causing a shift in the work force and a down turn in employment progression.
Pros
Good pay and great working conditions
Cons
Accountability from C class management was lacking
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Verizon was a good place to work
Senior Business Analyst (Former Employee) –  Hilliard OhNovember 19, 2017
Verizon was a good place to work, advancement was difficult, great learning environment, weak management training, good benefits and working environment
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Excellent place to work
Engineer III Specialist-Network Field Assurance (Current Employee) –  Pleasanton, CANovember 19, 2017
Great place to work, great co-workers, stressful but still rewarding, company vehicle, laptop, cell phone, great pay, training, vacation and benefits.
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Fast paced work environment, every customer experience is different
Sales Representative (Former Employee) –  Chicago, ILNovember 19, 2017
Met interesting people every day, allowed people access to technology they weren't aware was available to them. Gave a good sense that you are making people's lives better, be it by selling them exciting devices or fixing problems they are having.
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work environment
Customer advocate (Former Employee) –  Rochester, NYNovember 18, 2017
I loved how the work environment was very diverse it was a huge melting pot. they really valued their employees, I loved it there. I have met a lot of good people
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N/a
Operator (Former Employee) –  Scranton, PANovember 18, 2017
This particular office is not hiring, but when I was there it was the union that saved this call center. The benefits were outstanding that never came out of your paycheck, there was a winter pay bonus, and the employees were mostly very easy to work with.
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You are a commodity
Network Engineer III - Field Assurance Technician (Current Employee) –  El Paso, TXNovember 18, 2017
You get paid for your time and energy, the minimum they can get by with. No personal relationship / when they want to slash costs / you may be the first to go no matter time in grade or experience level / no camaraderie, no trust, everyday is spent significant amounts of time covering your own butt, you will be required to do what once was multiple employees jobs (because those employee were let go).

I'm out as soon as I can get into something else. Dislike the people I'm forced to work with completely.
Pros
Get at much technical training as possible as quick as possible
Cons
Don't expect to be a long term job...you head is always close to the chopping block
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Overall rating

3.9
Based on 15,859 reviews
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Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
4.2
Job Security/Advancement
3.4
Management
3.5
Culture
3.7