Verizon Pay & Benefits reviews

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4.0
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Good opportunity to learn sales skills, high goals expected
Solutions Specialist (Current Employee) –  Perrysburg, OHNovember 20, 2018
The job teaches sales techniques and tactics which can be used in many areas of work to handle person-to-person interaction and presentation of products. High goals expected but goals are subjects to change often. Management is supportive in making sales but could be better about system knowledge within the company.
Pros
Good pay/bonus, great benefits
Cons
High Goals that are subject to change and not always realistic
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1.0
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Does not treat sales team or other employees with importance
SALES (Former Employee) –  Columbus, NENovember 20, 2018
Verizon has wonderful pay and benefits but when it comes to day to day interactions it is not very well. They produce unachievable quotas for their employees and if you do not meet those requirements you get yelled at by management. Verizon tells you they are a family orientated company but when it comes to needing flexibility to be able to do family things it does not work. Individual managers at the store level do everything within power to accommodate but the company itself makes rules difficult to be able to do anything.
Pros
Great Medical and Dental Benifits
Cons
Horrible hours for family
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5.0
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Productive Workplace
Customer Service (Click Away) (Former Employee) –  Bakersfield, CANovember 20, 2018
Verizon has a great work environment. They changed management ,so it caused a stir with the new changes. However, they pay you minimum wage plus commission. Every year , they also host events that show support to every employee.
Pros
great workplace enviornment
Cons
No overtime
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3.0
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Momentum
Account Manager (Former Employee) –  New York, NYNovember 20, 2018
Fun Place to work to gain valuable corporate experience. Bad work life balance, interesting people to learn from. Company tries to provide good benefits to employees
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3.0
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Ok place to work
CUSTOMER SERVICE (Current Employee) –  Greenville, SCNovember 20, 2018
The pay is good and the benefits are good as well. Call center life is stressful. There is room for advancement depending on what you would like to do.
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5.0
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When the going gets tough, buckle up, it gets tougher
Supervisor Network Operations (Former Employee) –  VariousNovember 20, 2018
When I retired I was working 60 to 80 hours a week on a 40 hr salary. It was a good salary, but when the math was done, was generally 1/2 of what it should have been. I did enjoy working there, as I like the hustle and bustle of the work, depending on your job title it could be a 24x7 deal.

If you enjoy that sort of thing, you will love the company.
Pros
You generally get cake on your birthday.
Cons
you have to go back to work after you eat your cake.
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5.0
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Great working enviornment and pay
Solution Specialist (Former Employee) –  Salisbury, NCNovember 19, 2018
Verizon Wireless is a great place t work with great benefits and pay. The work life balance is a little difficult at first but you learn to adjust and with vacation and time off request you're able to manage very well
Pros
Great pay
Cons
workk life balance
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3.0
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Verizon is a great company to work for, depending on the department, and if you LOVE to work.
Equipment Engineer (Current Employee) –  UtahNovember 19, 2018
Verizon is a good company, they offer good benefits, 401K matching, and is competitive in pay. However you have to be a workaholic, if you dont like to work then VZW is NOT the place for you. they will ask you YOY to do more with less. There are always management changes, and you will never feel secure since VZW does yearly lay offs and restructuring.
Pros
Benefits, good pay
Cons
Never secure in job, they ask a lot of one person
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5.0
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unstable company
Operations Analyst (Former Employee) –  Rochester, NYNovember 18, 2018
Too many laid offs lately. used to be a time for career progression and good benefits - not any more. now they outsource the services to other countries and pay little to local call centers like conduent
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5.0
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Great place to work.
Solutions Specialist (Current Employee) –  Chattanooga, TNNovember 18, 2018
It was a great place to work. I really enjoyed helping the customers discover their needs. Management was great. Benefits are excellent. Overall was a great experience.
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5.0
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Great Work Place
Retail Sales Representative (Former Employee) –  Denver, CONovember 18, 2018
The most enjoyable part is the easiest to talk about. There was nothing like helping someone who did not understand features or services gain knowledge of features and feel like there life was changed because of a cell phone. So easy to add value to someone more than once a day..
Pros
Great discounts on Service, Benefits
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2.0
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its an okay job
Government Customer Operations Coordinator (Current Employee) –  Hanover, MDNovember 17, 2018
This job comes with great pay and benefits but the morale is very low. There is also no longevity with the company anymore and the stress level is at an all time high.
Pros
pay
Cons
lay offs
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5.0
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Good Money.
Store Manager (Former Employee) –  Philadelphia, PANovember 16, 2018
Very fast paced, will train new hires so no experience needed. Can make decent money but is commissioned based and need to hit goals to get paid. Must have flexible schedule, not guaranteed schedule, never get out of work on time.
Pros
can make good income.
Cons
most of income is based on commission and bonus.
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5.0
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Best company Ive ever worked for
Supervisor (Former Employee) –  Irvine, CANovember 16, 2018
I spent 14 years as a Verizon Wireless employee. Only left because the center relocated out of state. Verizon wireless is a great employer. I would highly recommend anyone to apply.
Pros
Benefits
Cons
Schedule
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3.0
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Performance based culture. Plenty of opportunities as long as we are willing to relocate
Solutions Architect (Former Employee) –  Oklahoma City, OKNovember 16, 2018
Work-life balance is a bit challenging. Overall a great company to work for if you are career oriented. Great pay and benefits and be sure to continue to develop new skills to maintain your current role. Hardest part of working with this company is to see constant restructuring meaning layoffs. Verizon Comm owes billions of debt when they purchased VZW from Vodafone and needing to thrive with fierce price competition is causing layoffs.
Pros
Pay, Benefits, Self-Development opportunities
Cons
Fearful of being cut every year because of the restructure
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4.0
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Great Benefits
Fiber Customer Support Analyst (Former Employee) –  Syracuse, INNovember 15, 2018
Job has great benefits. The culture of fear is not that great. It is easy to overlook many of the negatives with the what is offered for what the job is.
Pros
Benifits
Cons
Management
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4.0
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Job culture
BILINGUAL CUSTOMER SERVICE REP (Former Employee) –  Bend, ORNovember 15, 2018
Verizon, is a great company to work for.
The management can micromanaging but it is part of their job as well. They have very good benefits and team engagement
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3.0
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Great place to work as long as you don't have anything going on with Home Life!
Customer Service Representative (Former Employee) –  West Valley City, UTNovember 15, 2018
The people there are great! As for the managers they were awesome if you have no issues with home or sick kids all the time. I definitely would recommend this job if you are able to not get home life mixed in at all with work life.
Pros
Discounts!!
Cons
Pay was average for a CSR
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5.0
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Verizon
Manager - Vendor Management (Current Employee) –  Taunton, MANovember 15, 2018
I have thoroughly enjoyed my time at Verizon, however there has been a Reduction in Force and I find myself seeking employment elsewhere. There has been a combination of several departments forcing redundancies.
Pros
Salary and Benfits
Cons
Reduction in Force Frequency
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3.0
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Great Company
Network Operations Center Technician (Current Employee) –  Southlake, TXNovember 15, 2018
Great Company
Good management
Friendly helpful co workers
Great compensation
Fast pace environment
Constantly busy, makes for a fast day
Learned fundamentals of the network
Pros
Compensation
Cons
Layoffs
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Overall rating

3.9
Based on 21,544 reviews
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3.5Work/Life Balance
4.2Compensation/Benefits
3.4Job Security/Advancement
3.4Management
3.6Culture

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65%say women are treated fairly and equally to men

76%would recommend to other women

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