Solutions Specialist (Current Employee) – Prescott Valley, AZ – June 17, 2019
Great company to grow at and challenge you. The pay in generally good and can grow based on how much energy you want to put into the job. There are many positions outside of sales that you can also get into but may require you to move.
Call center employees are not traditionally the healthiest so it was really fun and rewarding to get to work with those that wanted to lose weight, get in shape, or just generally improve their overall health.
close collaborative relationship with peers conducive to resolving and reducing customer complaints
Executive Relations Senior Analyst (Current Employee) – Philadelphia, PA – June 16, 2019
enjoyed working in Executive Relations in that one gets to be involved with all aspects of the business with regard to our customers. Have access to all departments. Also, with every new feature or service, one automatically becomes familiar. complaints serve as a valuable tool to decipher the main drivers of customer complaints so that we in our department can provide coaching to those departments requiring needed feedback. This in turn allows each department to realize common denominators in developing short and long-term processes to reducing common complaints.
ability to work remotely on occassion especially when weather is very bad, etc. Healthcare benefits very good and salary as well