Clinic Advisor (Current Employee) – Marlborough, MA – July 18, 2018
I've learned quite a few things from this job and my co-workers make the hours go by quicker. Unfortunately, they don't offer full time or any benefits whatsoever and the hours are very long on the weekends; there is a time in, but no time out because you don't ever know what time a clinic will end. The work is very high-paced, stressful, and exhausting. The company only cares about making money and doesn't care for it's employees. We have a high turnover rate and it's just mind boggling how quickly people get hired and quit in the span of a few weeks. The pay is terrible and it doesn't help the turnover rate. The work we do deserves much more compensation than what we are actually making and it makes the employees feel unappreciated. It's hard to maintain a living while working here, you may need a second job, or just a new and better job this than company.
Long hours, rude customers, rude vets, bad pay, no full time/benefits, unappreciated employees
Veterinary Assistant/Receptionist (Current Employee) – Plainview, NY – February 7, 2019
I don't even know where to begin with this place. If you want to be miserable and give up your weekends this is the place for you. Don't ever expect to get back on time because that's definitely not going to happen most of the time. Good luck getting the shifts you want because that's never going to happen. The work we have to do is not worth a measly 12$ an hour and clinic leads barely make any more than that even though there supposed to be managers. The point system for being late is beyond unfair and the managers are cruel when it comes to write ups. The drama here is insane, people are always trash talking each other behind their backs and the problems Just go on and on. I'd could ramble on for paragraphs but I'm just going to say plain and simply you could do much better than this place. It's not really ever worth it for the experience.
Veterinary Assistant (Former Employee) – Plainview, NY – February 5, 2019
Ok... where to begin... this place is an absolute mess. To start the pay here is awful, everyone is at 12 dollars/hour which here in NY is the minimum wage. As a vet assistant you put your body on the line for 12 dollars... let that sink in. The management is consistently promising raises and they never come. In fact, after the minimum wage was raises some individuals were getting paid up to a dollar less than the amount mandated by law. This place can’t keep employees either people quit after their first day or they quit after they get a new job. The company doesn’t care at all about pets. The management is constantly pushing that a certain sales quota be met and don’t care if that means selling medication and heartworm tests to people without explaining what they are or what they’re for. Just this last summer the parent company Petco forced vet assistants and vets to push the sale of dental treats. Many vets were upset because dental treats do not remove tartar or replace a dental cleaning and serve mainly to line the pockets of the greedy heads of this company. Management is obsessed with writing people up and will write you up for just about anything. They care so little about your safety and would rather you speed to clinics and to work to avoid being late. Avoid this place.
Vet Clinic Advisor (Current Employee) – Plainview, NY – February 4, 2019
For starters management is all over the place. Have gone thru about 5 of them in the past year. This division is terribly short staffed. When I was a new hire there was at least 3-4 workers per clinic. Now you're lucky if you even have 2. Say goodbye to your weekends. Each weekend shifts starts at 7-8:30 am and can end anywhere between 5-8pm depending on the time you leave your last clinic. Expect to spend long hours driving. Loading and unloading heavy equipment. Never receiving a proper lunch break. Loads of paper. And tons of rude customers. The company certainly does not pay us enough for the work load.
Veterinary Assistant/Technician (Current Employee) – Plainview, NY – January 22, 2019
This job involves long (10-14 hour days) moving heavy equipment and driving from a main office to far away locations. The managers are un caring. We are underpaid. I am currently working at 11.50$ (which is less than minimum wage). Long hours often spent sitting in traffic. Broken equipment that we are often told to call tech support to attempt to fix ourselves. In the winter the parking lot is not shoveled. We must clear paths and clean off work vans ourselves. Dark parking lot with a lack of lighting late at night. Managers are always gone at the end of the way when we arrive back to the office. The managers are supposed to make sure all employees arrive home safely but do not. Managers choose favorites and allow certain employees more benefits than others. This company should be shut down. Not one of my co workers have anything nice to say about this company.
20% discount to petco stores.
Lack of pay, long hours, careless managers, often stuck in traffic for hours.
Veterinary Technician (Current Employee) – Pittsburgh, PA – January 3, 2019
It's long days (8-14hrs) but on Saturdays and Sundays only. Alot of the time is spent traveling to and from clinics. Your co-workers are your extended family. Just keep in mind when reading these reviews that every office is different.
Get paid for sitting in a car doing nothing, meet amazing people, play with puppies and kittens, learn A LOT, work with vets from all over, vets have been known to hire us technicians if a place opens up at their full service clinic
New management hasn't gotten the hang of things yet, don't give many raises, can be stressful/chaotic
Clinic Lead (Former Employee) – Houston – October 2, 2018
This job is a good stepping stone for anyone considering a career in Veterinary medicine. But I do not recommend more then 6 months here. The management is poor and useless. Promotions and raises are delayed so ultimately you work more for then the starting pay. During the week you will clock in around 5 hours a day but you would only spend 2 of that in an actual clinic environment. The rest is spent dealing with inventory and travel. But there is no guarantee of getting the hours you need or a consistent schedule. If you can get a job elsewhere I would highly recommend it to avoid any draining stress the environment that this job brings. Corporate is absolutely useless with any concerns, and their is no standards when it comes to hiring people.
Manager (Current Employee) – United States – July 14, 2018
The amount of work expected is not realistic. Pay is not even close to being fair. Upper management does not listen to your concerns. The company does not seem to be doing well overall so there is always panic in the air. No ones job is secure.
work to many hours, pay is not in line with the job.
Veterinary Assistant/Receptionist (Former Employee) – Chester, VA – July 7, 2018
This is a good job for gaining experience in the veterinarian field and having extra funds. The only pro was dealing with adorable animals all day. Management was very inexperienced and if you had a problem they will ignore you. Management was located in Maryland,however, I worked in Virginia. Since I was not in Maryland, management didn’t care less about the Virginia employees. I had several issues with my pay check and was just advised to call hr or ignored. Management consistently sent threatening memos about disciplinary action because of other employees actions. Avoid at all costs unless you prefer to beg for your paycheck each pay period.
Customer Service Representative/ Vet Tech (Former Employee) – Cheshire, CT – June 15, 2018
This job is not what is was presented to us. After week 2 I realized how favoritism played a big role and what you sell is priority to them. High turn around rate with employees and I understand why now. Poor management definitely has a hand in the turn around rate, most of the Dr's that bid to work with the clinic did not care much for the manager.For the amount of money this company offers, it is NOT worth working here the 12 hour Saturday and Sundays.
Customer advisor (Current Employee) – Arlington Heights, IL – May 4, 2018
I don’t even where to start. I wouldn’t recommend this job to anyone. Management is extremely terrible. The manager doesn’t respond to any messages or emails. With the job being weekends only the checks are pocket change. You won’t have a life because of the extremely long hours. You are trained to sell, sell, sell with no regard for the customer (in which can kind of come off as pushy). The company doesn’t care about the customers or workers only the money. You will be disciplined if average isn’t met. Don’t expect a day off either. No matter how far in advance notice is given your request will be denied. So pretty much if you appreciate your sanity and life on the weekends don’t do it.
Clinic lead/Supervisor (Current Employee) – Oklahoma City, OK – February 27, 2018
If you like working with animals but you don't have the experience or education for a career in animal care , this is a great place to get your foot in the door. It is long hours up to 12-14 hour shifts. You travel a lot for long periods of time all over Oklahoma which can be exhausting. It is rewarding to work with licensed veterinarians and such a large variety of Canines and Felines.