Veterinary Emergency Group Employee Reviews

The attempt at a different type of work environment within veterinary medicine is noticeable. Unfortunately there are many similarities and issues within multiple hospitals that lead to burnout and unhappy employees. Toxic environment, unsupported team members, lack of training when it is truly needed, lack of accountability.

Pros

New technology, able to treat patients without financial constrictions (case by case)

Cons

poor management, toxic culture, unrealistic expectations

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Not what it's supposed to be!

Veterinary Technician (Former Employee) - Texas - September 21, 2023

Management is not very good- they're not supportive unless you're in the right clique. Unable to speak to management or ask questions without backlash.

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Veterinary Emergency Group insights

Based on 111 survey responses

What people like

Feeling of personal appreciation
Clear sense of purpose
Ability to learn new things

VEG is the go-to company for anyone interested in pursuing a career in veterinary medicine

Customer Service Representative Lead (Current Employee) - Tampa, FL - September 18, 2023

Veterinary Emergency Group is an exceptional employer to work for, providing an excellent work-life balance and outstanding benefits aimed at promoting your physical and mental well-being. If you are willing to sacrifice your personal time to acquire particular skills necessary for a new role, there are always opportunities for career advancement. VEG has a zero-tolerance policy towards negativity. In the hospital, every member of the team is expected to bring their A-game. Nevertheless, this is a reasonable expectation given their excellent pay, stocked kitchens, and positive atmosphere.

Pros

Excellent management, positive atmosphere, opportunities for career development, and a healthycwork life balance

Cons

Short to no breaks

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Good company

Technician (Current Employee) - Texas - September 8, 2023

Mostly supportive of employees. The company tries to be different from other vet hospitals. Favoritism, accountability and cliques are still problems.

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Great management

Veterinary Assistant (Current Employee) - Dallas, TX - September 6, 2023

The managers truly care about their employees and it’s a very fun place to work. The open concept is a great way to connect with pet owners and help them see things from the professional perspective.

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Not what they say

Veterinary Nurse (Former Employee) - Massachusetts - August 28, 2023

VEG has so much going for it, yet consistently destroys itself with weak, ineffectual leaders and toxic positivity that boils down to the veterinary equivalent of a witch hunt.You can't discuss patient care or hospital concerns without painting a target on your back. Favoritism is rampant. Only those who live and breathe the "VEG way" (bleeding yourself dry for the company's benefit with no acknowledgement) are safe.Every suggestion, concern, warning of dangerous patient care etc. was effectively ignored after feigned understanding from management.95% of staff have never worked in an ER or ICU making 95% of the staff incapable of their job. Training was minimal at best, and opportunities to do so are extremely competitive- pitting others against the team. The place cannot provide the care they advertise which will (And has) caused any self respecting CVT to leave.This place has critically sabotaged itself. Uncontrolled egos from leadership have left them unable to admit they have failed and need to course correct.The pay is a shiny distraction from how severe the conditions really are. I have never felt worse mentally, emotionally or in my career and have never wanted to leave this profession as a whole so bad.

Pros

Food, helping animals

Cons

everything else

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Almost the perfect ER

Emergency Veterinary Receptionist (Former Employee) - Oak Brook, IL - August 9, 2023

VEG is a great company overall, however- they hire on hospital managers with little to no actual veterinary experience. They do not have empathy, sympathy or understanding of their employees and their home lives. It's the hospital managers way or no way. Constant miscommunication, wrongful terminations, hospital managers will make decisions for the hospital based on numbers only, not a balance of opinions or suggestions from employees.

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Amazing place to work

Veterinary Assistant (Current Employee) - Allen, TX - July 24, 2023

What is the best part of working at the company?Speak to a doctor right away, finding a way to say yes, we keep you and your pet together.What is the most stressful part about working at the company?Understaffing when your busy and gave a lot to do to provide quality careWhat is the work environment and culture like at the company?Friendly, we do emergency and we do it bestWhat is a typical day like for you at the company?Busy but rewarding. We get ERDone

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Management leaves something to be desired

Certified Veterinary Technician/Shift Lead (Current Employee) - Denver, CO - June 10, 2023

What is the best part of working at the company?Keeping people with their petsWhat is the most stressful part about working at the company?Management making empty promises. Not having supplies and medications to be able to do your job. Hospital is disorganized and dirty. Complaints fall on deaf ears. And retaliation is a real thing at Denver VEG. What is the work environment and culture like at the company?Environment is dirty and disorganized. Culture at Denver VEG is up kept with the nursing team...togetherness, Openness, and meaningful moments. Management, is lost.What is a typical day like for you at the company?Clock in, clean, treat any animals that come in, clean, clean, clean, try to find supplies, draw blood, take xrays, look for medications we are out of, clean, treat animals, clean.

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Great Experience, this is the only way of animal emergency.

Customer Service Representative (Current Employee) - Charlotte, NC - June 7, 2023

What is the best part of working at the company?Such a great work environment. After being in animal medicine for over 20 years this experience has been eye opening for me. Great Place to work.What is the most stressful part about working at the company?Adapting to the open concept of animal emergency. But once you have adapted you ask yourself was there ever another way??!! This is the way of Animal Emergency!

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Jobs at Veterinary Emergency Group

See more jobs

Emergency Veterinary Assistant - Fort Lauderdale, FL

Fort Lauderdale, FL

30+ days ago

Veterinary Shift Lead - Union, NJ

Union, NJ

3 days ago

Veterinary Scribe - H Street, DC

Washington, DC

1 day ago

Inventory Coordinator - Clifton, NJ

Clifton, NJ

30+ days ago

Overnight Emergency Veterinary Receptionist- Chicago, IL (South Loop)

Chicago, IL

9 days ago

Great mission, Slightly toxic management

IT Support Specialist (Former Employee) - White Plains, NY - May 31, 2023

The great part of working for VEG is the mission and most of the people executing it. Generally speaking, this was a good place to work. However, management favors people who are dedicating their whole existence to the company, without compensating for such a demand. Company leadership is highly involved in the day-to-day operations, and make demands on managers without truly understanding what work their teams are accomplishing, leadership expects any employee to drop what they are doing for an ad-hoc meeting or random task, regardless of other deadlines they may have set for you.

Pros

Great mission, start-up style benefits, easy growth if management likes you

Cons

Work/life balance, job security

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Okay

Veterinary Technician (Current Employee) - Newton, MA - May 27, 2023

Not as great as they describe. A healthy and different from other hospitals environment is portrayed, but these employees have to come from somewhere. Most with bad attitudes. Promise of career advancement, but this also creates some pretty bad unjustified ego highs.

Pros

Schedule

Cons

Unqualified people in training positions

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Don’t let the culture hoorah fool you

Emergency Veterinary Assistant (Current Employee) - Miami, FL - May 27, 2023

The CEO has a beautiful vision and mission, and he himself is an amazing individual. Unfortunately, it does not trickle down to each hospital. VEG Miami specifically is the worst veterinary hospital I’ve ever worked at in my whole career doing veterinary medicine. Leadership treats their nursing staff poorly by keeping us understaffed, and making us work through health issues and family emergencies. Leadership tries hard to pretend they’re there for you and will provide help when needed, but then don’t ever answer phone calls or messages when you actually need them, or leave your messages read with no response. They don’t care if you have any kind of emergency or issue, they’ll still tell you hospital needs is more important and you’re still expected to show, even if you find coverage for yourself they’ll tell you no that YOU are required to fulfill the shift, no one else. It’s the worst set of people I’ve ever met who treat all their employees terribly, and will gossip about them as well…. as leaders. VEG Miami doesn’t have a leadership team, it has a team of severely unprofessional staff that’s supposed to lead the hospital but instead has created an extremely toxic environment that makes people want to quit. They even have their “shift leaders” as the ones that don’t pull their weight in work in the hospital or practice bad medicine or both. They hype up and encourage the worse nurses to lead the troop simply because they like their personalities better, while the good nurses get no recognition and get treated like garbage. Avoid this place at all cost.

Pros

Company swag, free food, benefits

Cons

Management, coworkers that refuse to work, toxic work environment, no time off

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Fun but not enough work to keep you busy

Customer Service Advocate/Front Desk (Former Employee) - Washington, DC - May 1, 2023

What is the best part of working at the company?Helping the clients and animalsWhat is the most stressful part about working at the company?Not having enough to do daily. What is the work environment and culture like at the company?Friendly when dealing with patients What is a typical day like for you at the company?You count the drawer, email or text clients that were there the day before to see how they are doing and answer phones

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It's ok

Hospital Assistant (Current Employee) - Massachusetts - April 13, 2023

It's a great culture and fun place to work (considering it's emergency medicine) but pay is sub par. Some reception and lower level staff more more, or the same as technicians.

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One of the best companies I've worked for

Veterinary Technician (Former Employee) - Fort Worth, TX - April 13, 2023

What is the best part of working at the company?Atmosphere is great, always positive. What is the most stressful part about working at the company?Supplies for day to day work are not always available. Inventory control is horrible. What is the work environment and culture like at the company?The culture on the surface is fantastic. If you adopt the attitude of just going to work and do your job, you'll be fine. If you have any ambition be prepared to be disappointed. What is a typical day like for you at the company?Running your butt off, carrying a heavy load from start to finish. Very little down time.

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Stressful but rewarding

Veterinary Assistant (Current Employee) - New Jersey - April 6, 2023

Lots of opportunities to learn & amazing coworkers. Can get stressful at times, especially on days we are understaffed. Very fast paced at times, but overall great company

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High Pay, Self-Serving Individuals

Emergency Veterinary Technician (Former Employee) - Dallas, TX - March 23, 2023

Leadership is a mixed bag- a lot of disconnect between Headquarters and individual regions. Staff on the floor are held personally responsible for the culture in the hospital without the ability to speak out against issues with leadership.

Pros

High paying job

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Best job I've ever had

Veterinary Technician (Current Employee) - Boynton Beach, FL - March 17, 2023

They truly care about you and they do what's necessary to make clients happy. They put you above everyone else and will make sure your needs are met and if you ever have any concerns, they'll work with you. It's truly how I always envisioned veterinary medicine.

Pros

You're fed every week, benefits, 3 day schedules

Cons

Sometimes understaffed, mandatory meetings

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Long days, can be stressful

Veterinary Technician (Current Employee) - Clifton, NJ - March 13, 2023

What is the best part of working at the company?Lots of learning opportunitiesWhat is the most stressful part about working at the company?Inadequate staffing, inexperienced management

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Promotes positive work environment without toxic positivity.

Veterinary Nurse (Current Employee) - Charlotte, NC - March 10, 2023

This job pays more than any other hospital I know of. I haven't been employed long enough to know much about raises but I know they are actively working on a lot of that. Management (at my hospital at least) tries to hear everyone out and work with everyone. We work 12 hour shifts but only have to work 3 days a week. It is often busy, but when it isn't and everything is caught up you don't have to constantly "look busy." There is no "if you can lean you can clean" mentality. Working in front of customers can be a challenge sometimes, but it really does mitigate a lot of issues and most are thrilled to be able to be present and a part of everything.