3.1 out of 5 stars.
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VetSource Careers and Employment

About the company

  • Founded
  • Company size
    51 to 200
  • Revenue
    $5M to $25M (USD)
  • Industry
    Pharmaceutical & Biotechnology
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You’re seeing all 26 jobs at VetSource because we can’t find any available jobs at VetSource close to Ashburn, VA at the moment.

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Software Development

7 jobs

Rating overview

Rating is calculated based on 29 reviews and is evolving.


Operations in Portland, OR
on May 14, 2021
Awesome corporate culture, love coworkers and management alike. No paid parental leave, expensive benefits, and your sick time it lumped in with your personal time off. The benefits overall leave a lot to be desired.
Pet owner Care Advisor in Portland, OR
on July 2, 2021
I currently work here and so far I am really enjoying it. Honestly it can get very stressful at times with the high volume of calls we receive daily and being short staffed on help and trying to multi task in between everything. The company is pretty cut and dry when it comes to the customer service and questions our customers which I enjoy. The hardest part of my job I would say is just the personal and work life balance I wish I had a bit more freedom but hey that's apart of the contract you sign when applying for a job is not having enough free time. The management is pretty good to Everyone is really nice and quick to respond when you need an answer. The most enjoyable is just being able to assist customers pretty quickly my work schedule start and end time and meeting new associates, And having a long lunch with enough time to go for a walk and eat lunch.
Pharmacy Technician in Portland, OR
on April 22, 2021
Turnover in the call center is extremely high as it is an awful work environment. This leads to even more stress as they are understaffed. Very reasonable time off requests are being denied, and they discourage you from taking off if you're sick. They also have been lecturing us about going to the bathroom.The computer systems constantly crash.
Pharmacy Technician in Gresham, OR
on April 20, 2021
I loved working here at first, but as time continued and there were changes in call center management there began q rapid decline. Very little to no communication. Little support, especially with low moral. Short staffing almost constantly.
Certified Pharmacy Technician in Portland, OR
on April 9, 2021
I have over 12 years experience as certified pharmacy technician. A good portion of my career has been with Vetsource. I have seen the growth first hand. Rapid growth does have a lot of pain points but I do feel that Vetsource as a whole really does care about their employees with the culture they create. If you get a job here know that the pay may not be that great compared to other companies but hands down you will be a lot happier. They have a DEI committee, something that has been extremely helpful over this last year. A pet committee, if you work in the office area and have a dog you would like to bring to work this team interviews them. They also have a team dedicated to events. We have company paid summer picnics, holiday parties, and even periodic field days (wellness based activities in a fun way). We often get free food, have BBQ's. The pharmacy does a huge gift exchange every year that is hilarious. We have a spirit week, yes this isn't high school but sure is fun. Dress up as different characters all week around Halloween and get prizes for it! We get a turkey/veggie certificate around Thanksgiving every year. Now the biggest draw back is the pay. I think this is something that is continuously stated in reviews. They have someone that does market reviews to try and make pay as competitive as possible, but this does not help the people that have more specialized roles or account for their impact within the company. If you are coming into an entry level position like the call center then this may be a great fit. If you have a more specialized role that requires a degree or more experience be prepared for a low salary offer. Health benefits have come a long way, I feel like these rates are pretty standard but could be better. It is really expensive if you have to add dependents or a spouse. Vision starting this year is paid for by the company (benefits are standard). Dental you are given two options. One being extremely affordable. They provide life insurance up to one years worth of salary this is also paid by the company. You have the option to add more. There is an option to buy into legal services and pet insurance. 401k is matched up to 6%. You can also buy into Vetsource stock. There is a service paid for by the company that will give free advice when it comes to legal matters, mental health or if you are in a domestic violence situation. Maternity/short term disability is paid for by the company. They also have a contract with Aflac so you are able to add onto your existing benefits. You earn paid time off on a rolling basis and it never expires. I think you have the potential to earn up to three weeks your first year. This also includes your sick time, it's all in one. A lot of holidays are paid for. You also get one day a year to volunteer and this is paid time by the company.If you are coming to the company without a pharmacy technician license but need one there is a good chance the company will pay for your education and licensing fees. I do recommend working here. The people are nice, literally genuine. It's a great culture and honestly I wouldn't want to work anywhere else. Yes you have your hard and stressful days like any other job. But it's not a hostile working environment. The company tries their best to do what they can for employees.

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Interview insights

Insights from 18 Indeed users who have interviewed with VetSource within the last 5 years.
Favorable experience
Interview is easy
Process takes about two weeks

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Shared on July 2, 2021

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