Retail Associate (Current Employee) – Sterling, VA – April 19, 2017
I have worked with victorias secret fthat 5 years and for the first few years never had a problem until new management took over. I got demoted, pay was taken away, and i was given a new position. Pay is good everyone starts at $10 an hour. Sometime we work over night 9pm to 6am which is horrible. Sonetimes were given free stuff put lately the company is being cheap. We also get team bonus, if we meet last years goal and exceed we get an extra 1-3 dollars for every hour depending on sales. Discount for employees is 30% on all product except sale
Free stuff, discount, good pay
Bad management, no benefits, no vacation time, overnight shifts
Sales associate (Former Employee) – Lynnwood, WA – January 16, 2019
Victoria's Secret was a company that I was grateful to work with for a short year. The environment was welcoming and always positive, even when times got stressful. All coworkers and management worked together to not only provide guest with the support and positive attitude they needed while shopping but everyone was driven to support other coworkers. You are always learning on the job whether it is through selling product for working on customer service. The motto at Victoria's Secret is "create a customer for life" and through the attitudes provided by everyone working in the facilities, they bring their motto to life.
Bra Specialist (Former Employee) – San Antonio, TX – January 15, 2019
Spent millions of dollars on the 30 min fashion show that doesn’t drive any new customers to their stores. They spent thousands of dollars on glitter alone and their store employees who are truly the face of the company, the ones that struggle day after day, have to deal with poor management and rude customers. There is no career advancement unless the manager really really likes you.
Sales Support Generalist (Current Employee) – Pensacola, FL – January 15, 2019
6-8 hour shifts, never enough payroll to provide hours to accommodate associates. The work environment is unorganized and toxic. Management is never on the same page. The hardest part of the job is being happy and working at your best while being stressed. The most enjoyable part of the job is pleasing the customers.
SALE SUPPORT GENERALIST (Former Employee) – Orange, CA – January 14, 2019
Friendly associates Management was/is still the best I've experienced Nothing was hard about the job, if you have the drive, nothing is hard after you learn Most enjoyable part is seeing my fellow associates
Seasonal Sales Associate (Former Employee) – Lynnwood, WA – January 14, 2019
Working at Pink, you start to realize that everything is fast-paced and you need to always keep up with communicating to others. Always customer first, which is always a good thing. You learn to communicate and be able to balance doing many things at once. The hardest part of the job was being able to build a bond with each customer so they could be able to trust you with helping them build their bag. You'll get the hang of it, though. I enjoyed working there during the holidays, as well. The energy was so vibrant. Overall, anyone would enjoy working at Pink. I know I did.
Sales associate (Former Employee) – Los Angeles, CA – January 13, 2019
Everyday was different. Every day had a different goal, a different promotion. I learned how to talk to people . I learned about word playing. I learned alot in this job more than just selling. I learned there is such a thing as favortism as well. The best part was working with my coworkers we all got along and made sure we were getting the job done. Only compliant would be management. they never cared about what you had going on. like who cares you need a transfer and your job is an hour away now. and then get fired. meanwhile they get late and they fix it.
Category Supervisor and Sales Specialist (Former Employee) – Norfolk, VA – January 13, 2019
This was my first job during college and I was able to move up with the company. I really loved my team, management, and the incentives. As I got older and the work life balance became an issue just due to holidays, but hey thats retail so I don't blame them. Growth is there. Training is there. If you express you want to move up they will invest in you. Benefits are amazing. They actually were going to be even better as I was leaving.
Merchandise Flow Supervisor & Sales Support (Former Employee) – SoHo, NY – January 13, 2019
A typical day during shipment processing is making sure of product availability for the customer and for the next visual move on the floor. As a stock associate the store's inventory with both the stockroom and sales floor is priority. I learned time-proficiency is important because of factors such as direct/indirect customer service in your scheduled time, and completing the task at hand, because managers take that serious coming from a stock/sales associate. Management comes and goes in the retail business, but particularly for this company, managers bring a business mindset at all times. The hardest part of the job is dealing with uncooperative customers. Unfortunately not all customers come in a good mood while shopping If you ever feel uncomfortable in a situation, try to get a manager to assist you. The best part of the job is the opportunity to grow within the your own store or within the company. All of the little things get noticed so you will get the recognition you deserve.
Sales Associate/Cashier (Former Employee) – Concord, CA – January 12, 2019
It was great working there it just felt like highschool to me. I was good In sales . I was a new coworker makin good commission. More harder I worked it seemed the manager didn’t like that I was excelling
Sales Associate (Former Employee) – Santa Clara, CA – January 12, 2019
As part time sales, you have to park at least 10 minutes prior to shift to be able to walk in and clock in on time. Holiday/weekend parking is a nightmare at the mall, so showing up early is definitely recommended. Arrange for drop off and pick up if possible - more so for holidays than just regular, off-season weekends. Meeting sales for the day is a must, and if your department does not, be ready to get your hours cut short. Everyone gets on-call hours, and you have to call in two hours prior to the on-call shift to find out if you're needed to work that day. If your on-call shift is 4pm to 8 pm, the earliest you can call in is 2pm and sometimes that made it hard to plan your day. You will fold panties. A lot of panties. Keeping the panty bars under control and neat is definitely the hardest part of the job. It doesn't matter what your job is, no one is exempt from panty bar duty. The most enjoyable part is getting new product. This is what VS people live for. Company trains the sales and fitting room staff on new bras religiously, and that's why we know so much about them. You also never forget this information. If you work in fitting rooms you can size a woman from 10 feet away by just looking at her. People will consider this the coolest skill, embrace it. You will learn how to put product back (go-backs) and the sooner you get organized, the better. You will become a go-back queen/king. Learning how to talk to all sorts of customers is also a great skill to master. Selling is enjoyable when you know what your customer wants/needs.
Sales Representative (Current Employee) – North Olmsted, OH – January 12, 2019
A typical day at work depends on where I am scheduled but if I am scheduled as a cashier then I would be helping customers at the register. I could be checking them out, resolving an issue, doing a return, and/or helping them find or order items online.
Sales Associate (Former Employee) – Staten Island, NY – January 12, 2019
The position seemed like an ideal position for me at the time, but there are a lot of hidden jobs that come with being a sales representative, and if you are not aware of these things, the job can be more complex than you initially bargained for. The crew is not as easy-going as they advertise, it's hard to fit in here if you don't have a really over-the-top personality.
This company was very kind enough to let this be my very first job. They gave me a chance when no one else offered or called me back about a job oppurtunity. I appreciate them. This is a very hard working job. We don't just stand around looking like models we actually work. So if your not a hard worker please don't bother to apply for Victoria Secret.