Upper management didn't seem to know what was going on at any given time. Frequent conference calls off the clock and constant hour cutting for sales reps.
Corporate has little to no understanding of the business and no plan or strategy for the future.
Slamming devices, add-ons, and fees was required. Most of the company seems to do the $100/$150/$200+ tax and fees approach implying or outright telling customers that accessory bundles are free and the $100/$150/$200 is part of the cost of the device, rather than the cost of the accessory bundle.
Pay and benefits are good for a dealer, but majority of upper management is unethical and "leadership" comes down to threatening your job as plans A, B, and C.
Working off the clock, unethical selling, chaotic company