VIP Petcare Employee Reviews

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2.0
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You'll just be a salesman
Clinic Assistant (Current Employee) –  San Antonio, TXNovember 15, 2018
This job is only good if you don't mind giving up literally your entire weekend. Shifts can go from 6am-8pm or later, not to mention a daily changing schedule, and most places are out of town, we're talking driving most days 2 hours one way. That can include driving all the way to Del Rio, (or Corpus, San Saba etc) and back in one day on top of working 3 clinics. You'd think with 12-14+ workdays you'd at least get a lunch, but NOPE! Seriously, they tell us no scheduled lunches, just try to eat when you can. Management gossips about employees there, and there is no job security. This a revolving door of a place, people get hired and quit/fired so much you never get to really know the people you work with. The almighty dollar and what you can sell is always going to be the bottom line, do not go into the job thinking that it's about pet care and wanting to help because it's not. They'll tell you'll get bonuses for selling the most, but that's only for the rig supervisor, the team that also helps with and does most of the work doesn't see a dime of any bonuses. At the end of the day you're just a salesman pitching flea medications and vaccine packages instead of actually helping animals.
Pros
Awesome coworkers
Cons
Bad work environment and management
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5.0
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Fun workplace, good for students, long shiifts
VETERINARY TECHNICIAN / RIG SUPERVISOR (Former Employee) –  Tallahassee, FLNovember 14, 2018
Fun workplace, good for college students, long traveling hours on weekends. Great for college students wanting to work in the animal science or vet tech field.
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5.0
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Gaining a lot of experience and acknowledgement
Clinic Assistant (Current Employee) –  Hicksville, NYOctober 29, 2018
Great place to work, you become a family. You work a really long shift with people that you grow attached too. You learn a lot and you educate people as much as you can on how to take care of their animals. You're also saving lives.
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1.0
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Nashville = terrible
Clinic Assistant (Former Employee) –  Murfreesboro, TNOctober 21, 2018
This is a great position for students that need a job on the weekends. These are LONG days at the minimum 10 hours per day but as long as 14-15 hours a day. You do get a lunch break but it is with you group so you never have time to escape an annoying coworker or otherwise unpleasant situation. Sometimes you barely you get a lunch break though.... If clinics run over you may have to run through a drive through and eat on the go or maybe, just maybe, stop after the 2nd store.
If working here make sure to get your accolades ASAP, that makes the long hours a little more worth it because you get paid more.

But at the Nashville branch, the management is terrible. There are favorites who will get to go the stores that will get you good sales numbers every time and are close to the office getting them home earlier. If you are not a favorite you are sent on super early morning runs and have a long day of seeing barely anyone all day long. One would think that going in early leads to going home early but that is not the case with this job. Management is also petty. They will not speak with you face to face in a confrontation until it is absolutely necessary and they will make your life miserable if they don't like you for whatever reason. And they will choose random reasons for not liking you at time, like not bending over to their every wish. They have lost about 90% of their staff because any full time was eliminated, corporate decision, meaning no one has benefits except for those in the office. They did not try to make the situation better for anyone only basically telling
  more... us this is how it is and to deal with it. They will inconvenience everyone else as long as it doesn't inconvenience them. Management is rarely in the office and seems unwillingly to train new employees thoroughly to do a good job and make sure no one gets hurt.

New employees are barely trained, if at all, and are sent out to stores to work without a person knowledgeable to teach them, or with enough time because they are sent to busy stores.

You will not have any time on the weekends if you work here. It's usually 22-25 hours in a weekend.

Also, this company is not in it for the animals. They are just interested in making money.
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Pros
pay raises, long hours, weekends only
Cons
long hours, awful management, favoritism
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5.0
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Travel with hands on vet assisting experience
Vet Assistant (Former Employee) –  Springfield, MAOctober 21, 2018
Great job, unfortunately very hard to balance with other work. Work would begin at home office and then travel times of 1 hour to 3 hours to the frist job site and then to three other destinations before the long drive back home to finish the day. Very long days, heavy equipment, no benefits. Definitely recommend if you're interested in pursuing veterinary care and have customer service experience.
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4.0
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college job. weekends only
VETERINARY ASSISTANT (Former Employee) –  Windsor, CAOctober 16, 2018
expect to give up your weekends to work all weekend and stay over night at motels. Decent pay for college students trying to make a little extra money.
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5.0
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Long Hours But Worth It!
Clinic Assistant (Former Employee) –  Hicksville, NYOctober 3, 2018
This job is mainly a weekend job but has opportunities for work during the week for weeknights clinics. On average you will put it 11/hrs a day for Saturday and Sunday making 22+ hours for the weekend. You work for about 5 of those hours in the clinic and the rest of the time is the travel. They put you through extensive training because it is needed, you will be dealing with excited or fractious animals and their owners. You need to be educated about vaccines, parasites, and preventatives to effectively help clients during the clinic. On average there are 3-4 people who work the clinics all day and you all travel in the same van. Teamwork is critical because you have to do a lot of lifting, dragging, carrying, and setting up the rig cases. This is a fun job because you get to work with people from all over who have the same interest which is their pets! You will work with many different types of dog breeds, cat breeds, and people. If I could stay longer I would, but I had to go away to school.
Pros
Long breaks, cute dogs and cats
Cons
Long travel, heavy lifting
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4.0
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Fun place to work and good pay
Clinic Assistant (Current Employee) –  Lakeland, FLSeptember 24, 2018
Its a good place to work, the only bad thing for now is the manager. I like that the job is during the weekend and we get between 10 to 12 hours a day.
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3.0
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Somewhat fun
Clinic Assistant (Former Employee) –  Raleigh, NCAugust 30, 2018
If you can put aside the drama that comes from some of the main employees here, you'll do well. Management is horrible and all team up against you. They are no help in the field either. They basically try to make you feel small in front of customers.
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2.0
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Amazing mission but communication is a struggle
Manager (Current Employee) –  USAAugust 12, 2018
Overall I enjoy VIP Petcare. However, upper management and Corperate structure make it very hard to stay committed to the company. Communication is the biggest struggle and is known throughout the company with little effort to fix it. The room to advance are for a select few, and their is a big learning curve. You will want to have some sort of pet experience before applying for a management position. It will help you and the team you end up managing tremendously. The flexibility with this company is very good and the benefits are great.
You have to be open to change to make it in this company, and suggestions are not always welcome. It comes at you like a ton of bricks with little adjustment time. Management is a salary position and it is taken advantage of consistently. Expect to be on call 24/7 and to work about 60+ hours a week.
Pros
Great benefits
Cons
Poor management, constant change
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3.0
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Good place to work if you only want to wor saturday and sunday, flexible with school
Clinical Assistant, Cashier, Rig Supervisor (Former Employee) –  District Heights, MD 20747August 9, 2018
on Saturdays and Sunday's are typically the long days were you will work up to 12 hours a day, maybe even 13 depending where you travel, it's a lot of driving. During the week, which includes Tuesday through Thursday, are only about 4 hours. But the work load includes picking heavy objects that may weigh over 75 pounds, driving all day long to 3 different locations. work vehicles are provided and gas cards. Management is poor and only worry about themselves. This company focus more on the money aspect than there actually customers.
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1.0
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Management Sucks
LEAD VET TECHNICIAN/SALES REP (Former Employee) –  Phoenix, AZAugust 4, 2018
The people in charge, aka the managers, are just trying to make their lives easier. They will be your "best friend" until you make one mistake then they will make you dread coming to work. Pay is good but not worth the atmosphere.
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3.0
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Not too bad if you need a little money
Veterinarian (Former Employee) –  Cleveland, OHJuly 15, 2018
The pay isn't too bad, no benefits as you are an independent contractor. The staff is not well trained but management is usually supportive on how you want to practice. They also let you hand out your own business cards if you want. The worst thing is when they make you have the clinic outside but most of them near Cleveland are inside.
Pros
You work when you want
Cons
Long hours, don't always get the route you want
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5.0
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Great place!
Veterinary Assistant (Current Employee) –  Springfield, MAJuly 12, 2018
I've been working at VIP PetCare for a week and it's been phenomenal so far. All of my coworkers are incredible and it already feels like a big family. All of the training is paid, all of the travel time is paid- pretty much any time you spend at the office or in company vans you're supposed to be paid for it. Management so far is exceptional. I feel like they really and truly care about every person that gets hired for that office. Staff meetings are fun and very informative. The atmosphere is very upbeat and everyone there is constantly striving to do better and help each other learn. There is tons of room for advancement and raises. Loading and unloading the van really isn't that much of an issue, they teach you all about van care and how to do it and what's easiest. And for a starting/foot in the door kind of job- it's amazing. My first few days there I learned several things about animal handling and preparing vaccines. If you bring in your pet to the in-house clinic trainings or nail trim trainings, the services are free and a great learning experience. All in all, I see myself at VIP PetCare for quite a long time. Amazing people, rewarding jobs, and entirely positive. .
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2.0
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Great job to get your foot in the door
Supervisor (Current Employee) –  CaliforniaJuly 11, 2018
Many things wrong with this company. I’ve watched coworkers quit from being emotional abused and cry on shift. When managers were told, no one was in trouble or written up and they were told to not do it again. I’ve watched it happen to 4 coworkers and they left the following week. There is constant promotions with the higher up people so you never know who your boss really is cause it will change in a month. They screw lower level employees on pay and hours to make more money for higher ups. My job and many more were affected and they didn’t listen to our opinions on what can be changed to make things work. This is a corporation company so you can’t expect much. Benefits are terrible! They give you the bare minimum on health benifits and call it good. They hire many vets that don’t care and are just there for the quick pay check and don’t have interest in the pets over all health cause they are told if the vets make a certain amount of money the vets get a really good bonus. Sick dogs and cats getting vaccinated etc. so they can get another $80 or more for their bonus. There are still vets that you can trust and respect but the other vets just ruin it for everyone else. These are just some of the big ones there is a lot more that can be said.
Pros
Help you get your foot in the door. Decent pay.
Cons
Money money MONEY is all they care about. That’s it
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5.0
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Enjoy my coworkers
Technician (Current Employee) –  LouisianaJune 28, 2018
Sacrificing every weekend with long hours is hard especially when not paid very well and no incentives to push products. No way to really move up and absolutely no benefits or PTO. Great for student or people passionate about our team and animals.
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2.0
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Could be better
Rig Supervisor (Current Employee) –  Cranberry Township, PAJune 28, 2018
It is hard to balance work and social life with this job with working all weekend. The co-workers are not that nice either. My managers were nice though.
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5.0
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Very nice
Clinical Assistant (Former Employee) –  Knoxville, TNJune 13, 2018
Nice place to work. Hiring manager and other managers were very nice and helpful. The job requires you to travel a decent amount but you get paid to travel so it is worth it. Would still work there if I hadn't been in a bad car accident that hurt my knee. Heavy lifting is required.
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4.0
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Easy well paid job
Clinic Assistant (Current Employee) –  Baton Rouge, LAJune 1, 2018
This job is extremely easy because your day is about 11 hours and only 4 and a half are actually spent working; the rest of that time is spent in the van traveling to the other clinics for the day. This job pays well and there are many opportunities for raises or promotions. The only thing that sucks is loading and unloading the van 6 times a day.
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5.0
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Very good company to work for.
Client Service Representative (Former Employee) –  Marietta, GAMay 28, 2018
Work mostly weekends & have advancement opportunities for each employee if you want that. When i worked there we had sales competitions so you cpuld earn bonuses & extra income.
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Overall rating

3.6
Based on 122 reviews
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