POLICY AND LEGISLATION MANAGER (Former Employee) – Richmond, VA – March 30, 2018
I thoroughly enjoyed the Department of Social Services. It was very rewarding yet very challenging. The subject matter of my position was child abuse and neglect administrative hearings. However, the Department of Juvenile Justice offered a great challenge and more opportunities.
Family Services Specialist (Former Employee) – Lexington, VA – April 16, 2018
The manager at my time of employment was harassing myself and other employees. This was brought to numerous peoples attention to no avail. The management was not following state policy for DSS and became combative when questioned.
Family Service Specialist I cps (Former Employee) – Culpeper, VA – April 5, 2018
Working at vdss in a small town is cut throat. Being the newbie, co-workers overload my caseload without proper training. Supervisor was rarely in the office to provide feedback. Most training and feedback came from coworkers with limited education and experience. People here will smile in your face while putting a knife in your back. Be careful working at that department. make sure you keep copies of your caseload for self-protection. Management lied about my caseloads, and I was terminated. I was in my probationary period. Cps Department needs a supervisor with leadership. A new asst. director is needed as well. Nepotism runs in the department. People are in potions that requires a degree which they do not have.
Information Technology Customer Care Technician (Former Employee) – Richmond, VA – March 19, 2018
Not a good place to upward mobility. Look elsewhere in order to improve your chances for professional growth and on the job training. Too much favoritism and managers that don't listen to advice of the workers.
Employee (Current Employee) – Richmond, VA – January 30, 2018
While the work is for a good cause management is more concerned with image than quality work output. Time and resources are wasted on poorly conceived ideas. There is no interest in creating and managing standards for a baseline for improvements. IT is too silo'd across the board even within divisions.
Some good co-workers
no long term strategies, employees are kept in the dark, employee input is discarded, micro managed
Systems Analyst - Advanced (Current Employee) – Richmond, VA – January 11, 2018
Working for the state gives you a sense of accomplishment as you are helping the communities with benefits. When all systems are up and running, everyone is getting the help they need. My goal everyday is to make sure all systems are up and available.
Administrative Assistant (Current Employee) – Richmond, VA – November 10, 2017
High performance expectations on unfamiliar responsibilities with no training or support. Unfriendly co-workers. Political games played within Management. No support or direction from management. Extremely stressful work environment.
Stable employment after probation period
Untrained and unskilled managers, high work load with no direction or support.
Administrative Staff Assistant (Current Employee) – Richmond, VA – October 20, 2017
A typical day is not a typical day. We deal with a diverse population of people who are typically experiencing something negative.
It is important to lead with customer service. From a new mom who doesn't know the name of her child's father...to the married father of 6 who's wife has walked out and he's finding that none of the children are biologically his.
Senior Software Developer (Current Employee) – Richmond, VA – January 16, 2017
The Virginia Department of Social Services (VDSS) is a state supervised and locally administered social services system. Providing oversight and guidance to 120 local offices across the state, VDSS delivers a wide variety of services and benefits to over 1.6 million Virginians each year. VDSS' programs are designed to help Virginia's most vulnerable citizens find permanent solutions to life's many challenges. The Department is responsible for administering a variety of programs, including Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP), Medicaid, Adoption, Child Care Assistance, Refugee Resettlement Services, and Child and Adult Protective Services.
The VaCMS (Virginia case management system) application is used to maintain the cases which are registered to VDSS through various programs such as Medicaid, TANF, SNAP, Child care etc. The interfaces module will act like interface between the VaCMS system and other third party vendors to send and receive the required data.
Helpdesk Production Support (Current Employee) – Richmond, VA – August 20, 2015
Accurately assess Virginia Case Management System (VaCMS) helpdesk tickets for eligibility workers based upon current business rules implemented into the computerized eligibility system based on Federal, State, and local guidelines.
The Louisa County Department of Social Services is an emerging department
Director of Social Services (Former Employee) – Louisa, VA – May 17, 2015
The county department of social services was officially named the County Welfare Department until 1998 where I was able to suggest to the Administrative Board to change the name to the Louisa Department of Social Services. the department has since come a long way following the state lead by the Virginia Department of Social Services.
The state depasrtment of social services thrives to support staff to provide the best for Virginia citizens
Child Support Enforcement Supervisor (Former Employee) – Portsmouth, VA – May 17, 2015
The Virginia Department of Social Services looks to put the right people in the right place at the right time to provide services that will meaningful to the citizens of the Commonwealth. The department works diligently with staff and citizens to utilize a common sense approach to protect vulnerable citizens and help citizens to become self sufficient.