Virginia Premier Health Plan, Inc. Employee Reviews

3.4
Overall rating
Based on 61 reviews
Ratings breakdown
517
413
315
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2.0
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Management is unorganized and chaotic
Sales (Former Employee) –  RichmondJune 19, 2018
While VA Premier as a whole is a good company to work for, Mid-Level/Senior Management is extremely unorganized and difficult to work with. Directives change on a almost daily basis, and you get different answers depending on whom you ask. There is virtually little to no training when you come to work there, and you are held responsible for issues totally not within your power to control. Also, a senior positioned employee who has well known reputation within the company as being rude, condescending, and down-right verbally abusive to the staff/employees within their department has been allowed to continue with these behaviors unchecked while HR and others in positions to address this have turned a blind-eye despite knowing this was occurring. Sadly, one or two people here can make your life miserable, forcing you to find other professional options.
Pros
Healthcare benefits
Cons
Poor management
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3.0
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No work life balance in management
RN Supervisor (Current Employee) –  Glen Allen, VAJune 17, 2018
Allow your management to start working from home 1-2 days per week and consider full time based on the staff ratio in the office! Commutes are long after already stressful days/meetings/etc. HR is not helpful in unresolved issues.
My direct manager is amazing ; supportive, flexible, engaged with employees. Directors are rude and condescending to staff, very unprofessional and should be trained in management. I love the population we serve and the members , but employees do not feel supported in the satellite office. People are cutthroat and not welcoming to new employees.
Pros
Great benefits, pto, salary
Cons
Lack of WFH for management, lack of support, lack of training, puniative culture
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3.0
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too much going on
Manager (Current Employee) –  Richmond, VAMay 29, 2018
Move too quickly in new business w/o development. Operations does not support company growth. Need to look at overall structure and provide more focus..
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1.0
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cutthroat management
Medical Transport Driver (Former Employee) –  Richmond, VAMay 12, 2018
Very good place to work before new management was brought in. Positions were either lessened or cut do to management bringing in contractors to replace long term employees, in an effort to either fire or force employees to quit due to intimidation. Also company would not stand behind their employees. Work hours were cut back. Management would falsify write-ups on employees in an effort to eventually fire people over minor issues. Retaliation was frequent when employees would speak up about unfair issues.
Cons
very retaliatory management personnel.
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2.0
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New Management-no longer a great place to work
UTILIZATION REVIEW LPN (Former Employee) –  VirginiaMay 10, 2018
Company is under new management and the once laid back, employee driven culture is gone and it is no longer a fun place to work. Completely unorganized from the top down.
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5.0
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Productive
Social Worker (Current Employee) –  Premier, VAApril 20, 2018
I am a team player and this environment offers great opportunity for this skill set to take place. The supervision is not "on your back" and you are allowed to work independent of micro management.
Pros
Relaxed work environment
Cons
Temperature is too warm and effects my allergies but I continue to work effectively.
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3.0
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Hectic and unstructured
Claims Systems Analyst I (Former Employee) –  Richmond, VAApril 2, 2018
promotions if you know someone not what you know. learned a lot about healthcare. Loved my coworkers. No solid priorities, different everyday. be able to complete a task
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3.0
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Too top Heavy
Director of Claims Operations (Current Employee) –  Richmond, VAMarch 24, 2018
Too many VP's, AVP's, Sr. Director's and Directors and not enough front line employees to tackle the tasks for the new initiatives they keep participating in. They are still struggling to move from a Mom-Pop to a Corporate setting.
Pros
Great staff and overall people.
Cons
Many of the Senior Level Management should not be in their positions. To top heavy in this area.
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4.0
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respectable work environment
Mailroom Technician (Former Employee) –  Richmond, VAMarch 1, 2018
Overall, a nice place to work and grow professionally. There was an atmosphere of friendliness and cooperation among the various departments. However, there was some indications of workplace favoritism.
Pros
exceptional benefits, advancement opportunities
Cons
workplace favoritism
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5.0
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Nice place to work, family oriented, compensation could be better
Configuration Analyst II - QDT Implementations (Current Employee) –  Richmond, VAFebruary 23, 2018
Very nice place to work, most managers have moved up and around to different departments so they have a knowledge of not only their department, but others as well. Very fair work to life balance. Non-profit org, so compensation is on the low end. Great first place to work right after college. They make up for it in the 401k benefit, but healthcare deductibles are still high even though premiums are low.
Pros
401k, work life balance, gym on site, infant at work program
Cons
High deductible for healthcare
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2.0
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VPHP It is okay... I guess
Referral Coordinator (Former Employee) –  Premier, VAFebruary 4, 2018
Don't go in expected sparkles, unicorns and rainbows, and don't you dare work hard to exceed your co-workers levels of performance because you will be eaten alive.
Pros
Cheap health insurance
Cons
Little freedom to move or innovate.
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2.0
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stressful
Anonymous (Former Employee) –  VirginiaFebruary 1, 2018
Change in management for the worse. Use to be a very nice place to work. Nurses are under paid however job responsibilities have increased. Very limited training and the training received is not consistent. If you have no UR experience this is not the place for you.
Pros
Work from home is no longer an incentive
Cons
poor managment
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3.0
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poor management and disorganized
Care Manager II (Current Employee) –  Richmond, VAJanuary 23, 2018
Terrible management and very disorganized. It used to be a pleasure working here but recent changes in management and policy have made it very stressful.
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3.0
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It is good place to get your feet wet
PROGRAM INTEGRITY ANALYST III (Former Employee) –  Premier, VAJanuary 23, 2018
It is a great place to break into the business. But if you do not fit into their profile and be a yes man, you will not go far. But you do learn the very basics.
Pros
Flexible work schedule, work from home, benefits, baby at work program
Cons
HR cannot be trusted. Most managers are very young, only advance if you keep your mouth shut
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4.0
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Great place to work if you aren't looking to advance
Care Coordination Supervisor (Current Employee) –  Roanoke, VAJanuary 22, 2018
Great overall place to work. Recently have been hiring from the outside vs promoting from within. This has created a work environment that doesn't feel supportive for those that have been here for a longer period of time
Pros
vacation and sick time accrue from hire
Cons
seldom promote from within
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4.0
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Life & work is what you make it
Network Development Specialist (Current Employee) –  Richmond, VAJanuary 20, 2018
Its a nice place to work, you get back what you put into it. You've got to be a go getter, and willing to seek our opportunities and learn things on your own.

Being well organized, succinct in your communications, have good time management skills.and able to work independently, well as well as collaboratively.

The medical benefits could be renegotiated.
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1.0
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Would not recommend
Utilization Review Nurse (Current Employee) –  Richmond, VAJanuary 12, 2018
UR is extremely over worked and stressed. We have been given unrealistic production standards in the recent months. Nurses crying daily. Systems go down on a regular basis. Co-workers and direct managers are awesome!
Pros
Work from home benefit
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5.0
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Wonderful
Anonymous (Current Employee) –  Premier, VADecember 18, 2017
I highly recommend this company. The culture is progressive and open to change. They are growing fast and very invested in being competitive and innovative in this field.
Pros
Amazing benefits, supportive coworkers, great culture
Cons
Managers could use more hands on training in human relations
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3.0
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Changing environment
RN (Current Employee) –  Richmond, VANovember 5, 2017
Growing company. Very top heavy. Little opportunity for advancement. Adding additional lines of business without additional staff in areas. Flexibility is good in some departments. Infant at work program is a plus.
Pros
Benefits (paid time off), work from home option, infant at work program
Cons
Increased complexity of work flows, increased work load
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3.0
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Lack of advancement.
EMERGE ANALYST ROTATIONAL PROGRAM (Former Employee) –  Richmond, VAOctober 17, 2017
I felt uncomfortable working in that environment. Even though I learned a lot there, it was more so self-taught situations in which I would take books home.
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