I start each day be listening to Team line, report from RNs and on-call staff. Check voice mail. Submit team line for distribution to all staff members. Attend stand-up. Sort and distribute admission paperwork. Support RN s, CNAs, SWs, and SCC in challenges as they begin their day. Field phone calls from pharmacy, DME, and patients/caregivers. complete employee evaluations. Counseling with staff that are not fulfilling their obligation to patients. Review pharmacy costs, DME costs, and other expenditures. All paperwork needed for patient recertification. Put out fires!
I have learned the need for organization and time management and have developed the ability to multi-task without becoming frustrated.
Management at this site are minimally supportive of staff. My style of management is supporting my team in any of their challenges and teaching staff how to provide the very best care possible.
I appreciate the chance to work with people who enjoy their job and strive for excellence. My co-workers have chosen to work in Hospice, often a difficult emotional taxing job.
The hardest part of this position is working with minimal support from management.
The most enjoyable part of the job is the people that I work with and the satisfaction of completing all my responsibilities of each day and also taking the time to talk to patients/caregivers and know that I am able to help them during this difficult time in their life.
People at Gentiva/vistacare are exceptional people
Much more suppport for staff is needed at this site