Vitacost.com Employee Reviews

2.4
Overall rating
Based on 83 reviews
Ratings breakdown
55
418
316
214
130
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2.0
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No job advancements
Warehouse Associate/Forklift Operator/srap (Former Employee) –  Las Vegas, NVJuly 7, 2018
The managers are liers and unproductive.the lead staff is lazy.no accountablity between managers and associates .very little comunication between managers and leads.
Pros
Dayshift with 3 days off most of the time
Cons
Heathcare cost/breaks/managment
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1.0
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Average job
Warehouse Assistant (Current Employee) –  Lexington, NCJune 24, 2018
Okay to work here if there is nothing else available. Pay is low and can only be increased by meeting insentive requirements in certain departments. Benefits are good but still not enough of a reason to stay.
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1.0
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Pay was decent, workplace AWFUL
Warehouse Worker (Former Employee) –  Lexington, NCMay 31, 2018
This was one of the worst places I have ever worked in my life. Moral is beyond low, expectations insurmountable. Very physically demanding working 50 hours plus workweeks, sometimes 15 days straight or longer.
Pros
Free lunch sometimes
Cons
Too many hours
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1.0
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Shady af
Warehouse Associate (Former Employee) –  Las Vegas, NVMay 24, 2018
You’re required to hit a 95% efficiency daily even when you hit that daily percentage the managers will go in and change the numbers and have you written up and they penalize you for everything, even going to the bathroom and going on breaks!!! They have no sympathy empathy nothing they love rotating people in and out of this company ... DONT WORK FOR THEM!!!!
Pros
Benefits
Cons
Management, penalties
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1.0
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Horrible place to work
Warehouse Associate (Former Employee) –  Las Vegas, NVMay 24, 2018
Don't waist your time here.This place truly is the worst place I have ever worked.All they care about is them selfs not the employees.They don't appreciate your work and no raise .
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2.0
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It sucks - all the negative reviews are true
Packer (Former Employee) –  Lexington, NCApril 18, 2018
Management watches over you with their hands on their hips and yells at brand new employees in front of everyone else. You're not allowed to move around, it takes forever to walk to the restroom- it's so far from the work area, and management watches you the entire time when you need to go. No windows, no smiles on other employees faces, 2nd shift ohly gets 7.5 hours instead of 8, makes less money than day shift when you add the hours up, and 2nd shift is supposed to make more. They only pay the shift "differential" from 6pm to 10:30. Pretty stupid.
Pros
Easy drive
Cons
Everything once you arrive until you go home
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1.0
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Dont work there if you want a life
Warehouse Associate (Former Employee) –  Lexington, NCApril 10, 2018
Average benefits, easy job. Terrible management and HR. You work crazy hours. No teamwork and certain areas are cutthroat.Way too much drama allowed in the workplace. No ones cares about the employees.
Pros
Benefits
Cons
Lots of crazyness
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1.0
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HR is a joke
Hourly Associate (Former Employee) –  Las Vegas, NVApril 2, 2018
The interview process is the most unprofessional I have ever experienced. Interviewer walks out and asks the HR rep to send me home because she was "tired."
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1.0
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Not a recommended place of employment
Stock Associate (Former Employee) –  Lexington NCFebruary 23, 2018
This is the worst place ever to work for The supervisors are dirty
You will spend unlimited mandatory hours working there. They expect too much out of you
Pros
Insurance
Cons
Management sucks
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1.0
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Not for anyone who wants some family life...
Warehouse Associate (Current Employee) –  Lexington, NCFebruary 14, 2018
Change schedule day before (less than 24 hour notice), hire you for certain days and hours but tell you there could be some mandatory overtime but work employees 60-80 hours 6/7 days a week! Low pay for very physical hard work.
Pros
benefits
Cons
no family/work balance
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2.0
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very fast pace
Picker (Current Employee) –  Lexington, NCFebruary 1, 2018
all jobs pay same never worked for a place like that befor fast pace keeps you going but day to day hours change every day seems like you never get a day off
Pros
lots of hours
Cons
no payed lunchs
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5.0
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nice and fun place to work at.
Warehouse Associate (Former Employee) –  Las Vegas, NVJanuary 5, 2018
good place to work and learn new things..just ignore and stay away from negative people and you will be alright. I miss working at this place. i wish i never left.
Pros
free lunch
Cons
negative people
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4.0
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Productive
Warehouse Associate (Former Employee) –  Las Vegas, NVJanuary 5, 2018
Fast pace environment but over worked .. Managers are rude and lazy .. Under paid for the work that’s done .. Very hostile environment, no room to grow
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1.0
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Horrible
Customer Service (Former Employee) –  Boca Raton, FLDecember 24, 2017
Too much gossip and not enough help. Some walk around lol me their stuff doesn’t stink. Too closed minded. Some of the managers were tolerant but the co-workers were nasty.
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1.0
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not a fun place to work
Warehouse Associate (Former Employee) –  Las Vegas, NVNovember 27, 2017
n/a did not enjoy no advancement, negative attitudes, rude managers, disrespectful, inconciderate managers, over work you and under pay you, never acknowledge the good only the bad
Pros
n/a
Cons
n/a
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2.0
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Last minute decisions on shift change
runner (Former Employee) –  Lexington, NCOctober 28, 2017
Supposed to work Sunday through Wednesday. End up working 6 days a week 11 hours a day. They would let you know last minute you had to work over that day or a extra day. You have to go to social media to ask people if you had to work a extra day so you wouldn't get fired. Unfairly treated.
Pros
Great benefits
Cons
Poor management
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5.0
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Customer Service
Customer Service Representative (Current Employee) –  Boca Raton, FLOctober 22, 2017
There are different branches of CS. The at home agents do little work and get rewarded for it. The in house agents do a lot of work with very little recognition. In house CS manager is a good manager. The at home CS manager should move over and let someone with experience take over.
Pros
Healthcare, the people that work there, the dress code and monthly social events
Cons
Building is old, small and stinky. Pay is too low for the job, nepatism is rampid
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3.0
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sometimes we have pot luck meals
Customer Service Representative (Current Employee) –  Lexington, NCSeptember 28, 2017
fast paced with a lot of system issues, sometimes very cruel customer that are use to getting what they want even though they have rules. There is no chance to advance and unless you do something wrong, you get minimal training. A very large volume of employee turnover. We are always in training mode because people quit daily or at least, in short amount of time.
Pros
A place to find employment quickly
Cons
not always fair and the turnover is large and the training is not the best in the world
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3.0
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Great products and global exposure
Multilingual Service Representative / Translator (Former Employee) –  Lexington, NCSeptember 8, 2017
I enjoyed being the only multilingual representative during my time at Vitacost. However, due to the nature of call centers, it could get quite stressful at times. I will always be grateful for having the opportunities to do special research for global transactions and processes to satisfy the customers and save the company lots of money.
Pros
Healthy products, discounted products, infinite learning opportunities to learn about health from the customers and company publications, employee engagement opportunities
Cons
At that time it was the pay and lack of career advancement.
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1.0
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work/ Life not compatable
Maintenance Engineer (Former Employee) –  Las Vegas, NVAugust 26, 2017
Not a good place to work. Too many turnovers. stressful environment, very demanding of your time, constantly being asked to work late. No room for promotions.
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