Vitacost.com Employee Reviews

Management focuses on Units Per Hour instead of fixing problems that cost more than man hours. HR was hiring people without background checks for a while and they are paying for it now.

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Easy work

Picker/Packer (Former Employee) - Lexington, NC - July 26, 2023

Very easy work no one really bothers you and time goes by really fast as a picker since you're constantly on your feet walking all day. Pay could be a little better but overall good job.

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Vitacost.com insights

Based on 43 survey responses

What people like

Feeling of personal appreciation
Ability to meet personal goals

Areas for improvement

General feeling of work happiness
Time and location flexibility
Overall satisfaction

Awful, literally work anywhere else.

Warehouse Associate (Former Employee) - Las Vegas, NV - March 12, 2023

What is the best part of working at the company?Warehouse ExperienceNothing elseWhat is the most stressful part about working at the company?Incompetent management & ridiculous expectations What is the work environment and culture like at the company?Might as well just spin a wheel to see how messed up things would be that day.What is a typical day like for you at the company?Drive there, cry in the parking lot, go in and do 10 peoples jobs because no one wants to work and the upper management is equivalent to a normal person losing in the Special Olympics

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No complaints

marketing manager (Current Employee) - Boca Raton, FL - February 17, 2023

It was easy to work and you learn a lot. Nice people. Nice city, okay bosses up north. don't have to go to the office and can work fully remotely. lost of goodies for free when they bring stuff in.

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I just wanted to see the reviews so I had to make one

Picker (Current Employee) - Las Vegas, NV - June 10, 2022

Listen I work at the Las Vegas location, I really don’t like the work environment. Everyone here wishes that it was a bit better! Example, the way the management works and if maybe they would reach out and help us here and there.

Pros

Pay

Cons

A lot

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Okay company to get back on your feet

Warehouse Associate (Current Employee) - Las Vegas, NV - May 20, 2022

Long work day not that much compensation mangement is in a different world. Very entitled place is like a high school. Mandatory overtime get get sent home early

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Use you up and fire you. Want you to work hard to fire you. Never get to be at home with family.

Warehouse Associate (Former Employee) - Las Vegas, NV - March 6, 2022

I was fired on my day off. These people are bad at communication. They will mess up your checks and hours and your points i worked hard and fired on my day off. Smh can't do that to people who has families. It's already hard to find a job and maintain it. You fire good people that really need to work. Now my children are suffering because of your doing. Smh. i guess. Good people never win.

Pros

Pay is the only thing that's good.

Cons

Unstable schedule fire you without telling you. Poor communication.

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Employee Discount

Human Resources Generalist (Former Employee) - Lexington, NC - November 10, 2021

Very poor management ( home office ) in FloridaDisorganized in several departments and no skilled leadership Unfair job practices Unstaffed All you need to do is review the company’s turnover and you will see the company does not have skilled educated personnel.

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Toxic Workplace

Accountant (Former Employee) - Boca Raton, FL - July 16, 2021

Very cutthroat in Accounting Dept. Treated like slaves. Only tolerable when working from home. No respect or common courtesy. The rest of the company has some very nice people, that are a pleasure to work with. This does not make up for the horrible Finance/Accounting Dept.

Pros

Good benefits. Nice workplace.

Cons

Bad management. Promotes the wrong people. TOXIC

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Look Elsewhere

Employee (Former Employee) - Vegas - July 12, 2021

Seriously, look elsewhere. Employees get moved around to train in different areas before they get proper training on the first one. Wouldn't be a bad job if you had enough time to learn one thing at a time.

Pros

Pay

Cons

Everything else

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Warehouse workers treated unfairly

Warehouse Associate (Former Employee) - Lexington, NC - June 23, 2021

Warehouse workers treated very unfair. Hours get changed last minute on the board. Management is not open in talking or helping you further yourself. You get told that you’re doing everything wrong and they are so keen on production numbers. They will fire you for absolutely no reason, if you ride with someone to work then they will magically have a lot of occurrences and you will have minimal to none and then your ride gets fired. They decide when or who gets occurrences and do not think about leaving early for a personal matter or an appointment because they will count it against you. KEEP AN EYE OUT ON YOUR DAYS AND TIMES IF YOU DO LEAVE ALONG WITH EVERYDAY WHEN YOU CLOCK IN AND OUT. They pick favorites here and they will favor someone and hire them over you for a promotion even if you have been there longer. They also say when you get hired that they allow talking and they promote talking but then when you talk at all then you’re faulted for it and told to stop it at all costs. They have a lot of problems at this job along with firing people out for medical reasons. Avoid this place at all costs.

Pros

Company store

Cons

Short breaks, Strict, Favoritism, Management, Pay for food, Food is expensive, Fired for anything, Cannot Talk

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Love the people,managment could do better

Warehouse Worker (Former Employee) - Lexington, NC - January 27, 2021

I've bonded with many during my time here,It feels great.. But it's a constant battle,No time off,horrid hours,all for the customers Which is our goal-BUT Care for your people and you flourish During our COVID19 crisisSome but not all steps have been taken in order to keep us safe .I just hope the future holds well for us all

Pros

Friends/family

Cons

Always at work never at home

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Consult customers, health knowledge of products

Customer Service Representative (Former Employee) - Lexington, NC - November 3, 2020

Helping people with purchases the fot their specific needs. Knowledge of the products, purchase process and shipping to receive in a timely manner. Helpful to your personal growth in the company to cross train.

Pros

Easy to talk to management

Cons

Short lunch breaks

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It was easy to get the job

Warehouse Worker (Former Employee) - Las Vegas, NV - September 16, 2020

It started off to be a good company there was advancement, growth, benefits and 401k until new management then everything stop. Management only care about advancing people they know not who qualified for the position

Pros

Started off for growth in the company

Cons

No growth in the company

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Bad place to work

Warehouse Associate (Former Employee) - Las Vegas, NV - September 15, 2020

The hr department have no knowledge of the job always give false information and the management team dont know what they doing at the job they over work and under pay you

Pros

Discounts

Cons

Work enivorment is bad negative people at the job

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Dread Going In

Customer Service Representative (Former Employee) - Lexington, NC - April 10, 2020

Vitacost has a lack of integrity. They change too often. They even took away the incentive. The only enjoyable part is being able to see fellow customer service representatives.

Pros

Associates, job security, always pay for 30 hour weeks even when absent

Cons

no work/life balance, high healthcare, incentive, required to work when roads covered in snow and ice

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Terrible Experience

Item Set Up Team (Former Employee) - Boca Raton, FL - February 24, 2020

I worked with the Item Setup team under a woman who was a completely horrible manager. She was not supportive, very condescending and a micro manager. Seems that most of her team did not like her but were too afraid to speak up. The training was subpar yet expectations where through the roof and barely communicated. The team worked very hard tho! Terrible experience all around. Would NOT RECOMMEND!!!

Pros

Nice facility.

Cons

Terrible culture and Management

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Good and Bad

Warehouse Operations Manager (Current Employee) - Lexington, NC - February 1, 2020

Schedules are changed a lot due to business needs, it’s a challenge everyday Due to orders downloading. Have to work on holidays with online retail. Communication is not very clear from time to time on a lot things. Schedule and directing from upper management.

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Job to get by

Receiving Clerk (Current Employee) - Las Vegas, NV - January 19, 2020

This company would be a better company. They make you work overtime on your days off then cut your hours the rest of the week to make you have under 40 hours so they don’t have to pay the overtime wages

Pros

Co workers

Cons

Hours, schedule, management

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Great job!

Warehouse Associate (Former Employee) - Lexington, NC - January 14, 2020

Vitacost is an awesome place to work. I loved the fact that you could be in any department at any given time. Made it fun to learn it all. Just wish y'all could have the boss I did. She made every day a great experience!

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I moved and am no longer employed there but i loved my job and really miss it.

Call Center Associate (Former Employee) - Lexington, NC - December 27, 2019

Relaxed dress code. Always was ready to get up and go to work. Loved what I was doing. Great people to work for. If you want to work they will do all they can to see what they can do to help you through any situation. Wish they had remote work in my area where I moved. I would love to still be employed by them.

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