There is an extreme lack of structure here. Management is no help whatsoever, and you dont get adequate training beforw being tossed on the floor. Attendance policy seems typical but it lacks transparency and tends to vary depending on who is in charge that day. Negative atmosphere, employees tend to be trashy and gross.
I have worked for Vivint for over 5 years now. I was hired being well underpaid and felt horribly mistreated when I found out. Things have definitely changed since then however. I have since been given several increases in pay and have come to find a balance on my commission side too. I've had really bad managers too but Vivint has buckled down on this and I feel so much more alive and valued than I have ever felt before. They are definitely making changes and need to make more. The ONLY reason for my POSSIBLE leaving is because I injured myself outside of work and wish to look for "work from home" opportunities. I wouldn't settle for low pay like I did Be confident in your quality of work and excellence, that's what you should always focus on and that is so much more valuable than most anything else. So sell yourself if you believe in doing the right thing.
My job was in the Customer Loyalty department. 90% of my calls (not kidding) were of people cussing like a sailor, yelling about how some sales rep promised this or that, but now they owe $2,000. There’s clearly a lack of communication or even the desire of communication between the sales team and everyone else. Your first week, you are even told that you never trust the sales team. Never. How can a company allow this division to occur?
Lots of money, good coworker environment
Moral cost, feeling awful because of their “loyal customers” treating you horribly.