Analyst (Current Employee) – Irvine, CA – April 7, 2018
For those willing to put in the work, there is opportunity to move up and take more responsibility. Lean and fast paced work environment. Company infrastructure is still growing and changing to adapt to competition.
OS&D Claims Analyst (Former Employee) – Irvine, CA – January 30, 2018
Vizio was a fun place to work, the management was friendly and approachable. I wasn't there very long (due to lay-offs) but my short time there has left a lasting impression. If my former position reopens, I would like to reapply.
Manager (Current Employee) – Irvine, CA – August 25, 2017
For the years that I have been there, there's always a disconnect between upper management and the staffs. The ones who know how to claim credit and socialize can do the lease amount of work or just take advantage of people who's cares for getting the job done. There's always finger pointing.
Excellent company to work for. Management really seems to care.
Technical Support (Former Employee) – Dakota Dunes, SD – August 30, 2016
Excellent benefits compensate for the pay. Vizio pays the employee health insurance premium.
As call centers go, the pay is reasonable. But, call centers as a whole do not compensate well enough for all the stress and expectations of employees who spend 8 hours a day on the phones with every minute of the calls/day scrutinized.
The site is well maintained and clean.
You get the feeling that management really does care for the employees. Most holidays are acknowledged with little trinkets or games. Many moral boosting events throughout the year. They have a wonderful holiday party at the end of the year with very nice gifts for all.
Opportunities for advancement for those who seek it.
Health insurance paid by Vizio. Health incentive programs
Everyday started out looking at sales and instocks then working with Walmart or Sam's Club on any issues. Ran daily reports and ladder plans on all items to see how the stores/clubs inventory was and how much inventory VIZIO had in our warehouse or inventory coming in from overseas. I learned new software (Fazio, Cube and Tableau). I was responsible for all Audio and Cable items in Walmart and Sam's Club to make sure our forecast was correct and we had enough product ordered from overseas. My co-workers at VIZIO were a pleasure to work with. The hardest part of my job was finding the time to get additional training on the internal software do to everyone's work load and the people doing the training being in Irvine, CA in the corporate office. The most enjoyable part of the job was working with the VIZIO team in the Bentonville, AR office.
VIZIO discounts on tv's and etc
No breaks and eating luch at my desk while working
Management at VIZIO is caring and helpful. VIZIO provides excellent benefits to their employees and the rapport among staff members enable employees to feel like part of a family, and not just paid employees to get work done.
Opportunities to advance, fair shifts based on performance
Fantastic workplace with WONDERFUL benefits and employees
Customer Service, Technical Support and Sales (Former Employee) – Dakota Dunes, SD – September 13, 2014
You assist customers with connecting electronic devices to tvs, blu ray players, soundbars and sound systems. The skilles that are learned while working there are communication skills, technical support and also customer service skills. All skills that can be very useful. The management and co workers are wonderful to work with and are ver commodating to work with your schedule if push came to shove. Everyone is very personable and very nice and friendly.
Customer Service Representative II (Current Employee) – Dakota Dunes, SD – July 6, 2014
Vizio is not my first call center but it by far the best call center I have worked for. The pay and benefits are better than other centers and I had my first raise 9 months being employed without a promotion. They do understand life happens so therefore it takes a lot of occurrences before you start getting into trouble. Vizio is a family with fun activies together outside of work. Like Christmas parties, pincis, golf
Great people but very low pay and little chance for advancement
Technical Support (Former Employee) – Dakota Dunes, SD – September 9, 2013
Overall, I enjoyed my time at Vizio. Everyone was very friendly and helpful if you had a question. The managers I had were all very helpful and really tried to help you if you had an issue. A lot of turnover the last six months which left us understaffed. Benefits were OK, nothing special. The pay was very low. Even if you get a promotion from Level 2 Technical support, which is where everyone starts, to Level 3 or 4, you only get a .25 raise. Limited opportunities to advance. Vizio will say they have never had known issues with any devices, but they have had some known issues that don't get addressed fast enough, so you have a lot of customers calling in with the same issue and that leads to frustration with the employees and the customers. Training was very good.
Great people, very helpful and friendly
Very low pay, limited advancement opportunities, average benefits.