Residential Services Worker (Current Employee) – Leesburg, VA – June 7, 2018
A lot of the staff have been here for years and are very close. They are very welcoming to new-comers as long as you are a hard worker. The environment is fairly easygoing and the management are very understanding. sometimes it gets hectic but average days are pretty relaxed. Patience and empathy are very important in this job.
Program Assistant (Current Employee) – Camden, NJ – September 22, 2018
I worked at one of the half-way house for prisoners who are in transition from prison to being released. The pay is actually horrible for the work that has to be done. Management is terrible and there is a lot of cut throating amongst the staff. The hours are ridiculous and a lot of the staff doesn't like to help with other shifts,especially the manager.
Family Service Coordinator (Former Employee) – Santa Rosa, TX – September 21, 2018
I provided social services for low income families. I also provided afterschool program for the children who live in this community. I felt very rewarding about being able to help these families better themselves. My supervisor was very good and helpful we made a good team at making sure the residents were all well taken care of. My hardest part of my job was when residents moved away. But what made my job most enjoyable was know that these families moved away to make a better life for themselves. All so making these families holidays as best as I could for them to enjoy and seeing their faces happy.
Volunteer tutor (Former Employee) – Mandeville LA & Denver CO – September 19, 2018
I volunteer my time with no pay at VOA. I was forced into early retirement because of severe arthritis in my ankles in 2007. Since then I had both ankles replaced & I'm ready to re-enter the work world in Denver CO in a sales capacity
Case Manager (Current Employee) – Bronx, NY – September 19, 2018
I feel like the company is great in general with the services the provide for their clients. The workload is heavy and can be stressful at time. The work is satisfying morally but the staff is underpaid.
Housing Specialist (Current Employee) – Compton, CA – September 17, 2018
I would get to work, clock in and check my emails. Then I would called my participants to either schedule them for intake and assessment. I learn that you need to think pout of the box. I have a good supervisor, she is there every time I need anything. Culture is the same like at other places I worked before. There is nothing hard about this program i enjoy to work with under serve families. I enjoy every time I was able to housed a family, I still remember the first time I housed my first client a month after my program.
Job Coach / Skills Trainer (Former Employee) – Mobile, AL – September 17, 2018
Worked as a job coach, the organization is extremely disorganized. I enjoyed working with immediate coworkers (other job coach and the teacher) and I enjoyed working with the students. Staff on job site (hospital) were great, but my experience with everyone else in VOA or the schools was not welcoming or helpful at all. As to be expected, there were occasionally difficult parents who seemed more interested in just having a day care for their student rather than seeking job placement but blamed job coaches/teacher for everything. Pay is terrible, you spend all this time working with students to improve their job skills and help them find jobs and we had at least one instance where the student ended up with a job with a higher wage than the job coaches. Worst experience of my career.
I did try to go to a holiday party at one time and it was so uncomfortable with how much of an outsider I felt that I ended up leaving. Definitely not a welcoming group, and not much of a group--it seemed there was a decent number of people that blew off the party and understandably so.
Outside of the small team that was at the hospital, I definitely did not feel like I was a part of anything in particular. I was just another temporary cog until I left or they kicked me out. Even the job stayed posted the entire time it was filled... for multiple locations.
Main work was on hospital campus so I wasn't around regular VOA employees that much, most of the students were good to work with.
Poor structure, poor training, poor wages, there was no support for the staff that was working directly with the students.
Intern Case Manager for HUD-VASH (Former Employee) – Los Angeles, CA – September 13, 2018
I very much enjoyed my time at VOALA. the work culture was very rich and positive, our team was always supportive of others and as an intern I has a very good experience. Typical day was fast paces and interesting to say the least. The hardest part of the job was finding housing for the homeless Veterans on my case load and learning that they have to do the leg work in order for it to work.
Team Leader (Former Employee) – JFK – September 12, 2018
The worst agency I have ever worked for in my life. Completely unprofessional. Read the fine print and asked every question imaginable if you decide to work for these people. All of the sudden permanent full time positions suddenly become temporary part time with no benefits and will insist this was brought to your attention at the interview.
Case Manager (Current Employee) – Los Angeles, CA – September 11, 2018
I only recommend VOA for someone starting out in their Career and need experience. Management here is like a fake mean girls club, including the male director. This is a good place to gain experience but that's about all. They will promote their people before anyone else. We are a reflection of Management and due to them not training us on new forms recently, they have us looking like we don't know what we are doing.
Veteran Specialist (Current Employee) – Grand Junction, CO – September 11, 2018
The only thing I don't like about VoA is that there is not really room for growth in the grand junction office. Other than that I love my job. I love the flexible hours, the travel, working with the clients, and it is really nice to work in a small office setting.
Residential Services Coordinator (Former Employee) – Martinez, GA – September 11, 2018
VOA was at first a good company. When a new manager came in the culture changed. A lady in my position in Savannah also quit. Time lines were too difficult to meet. Micromanagement came into play. Being on call 24/7 was stressful. Staff were constantly quitting.