Both of my supervisors would miss their 1 week window to give me feedback on my technical support calls with client. They both tried to give me papers with the wrong dates on them. I would sign the paper with the actual date I was signing the document, and the first manager would get discard those papers, and give me correct paperwork.
The last manager I had there would come up with new policies, and tell me I violated the policy on the call. I knew I had not violated his policies, but I could not understand how he had a call with me doing so.
Then I happened to notice the date of the calls he was playing back. I verbally reported the incident to his supervisor who told me he would talk to him and tell him he had to use calls within the time frame of my counseling.
When he did it again, I wrote an email and sent it to personnel. They set a mediation for him and I with personnel, but then cancelled it after I submitted my 2 week notice.
I should have rated him a 1 but he knows his stuff so I rated him a 2.
Tries to provide the best service and support for their customers
2 minute grace to log into phone lines