I think that the future of Voya is bright, I do think that the leaders care about the company and it's success; however, I do not think they think about the front runners (CSA's) meaning I do not think that the CSA's are the first thing on their "to-do" list although they do a pretty good job at trying.
Answered - Customer Service Associate (Current Employee) - Jacksonville, FL
Uncertain - the last few strategic initiatives designed to propel top line growth were total failures.
Answered - Vice President (Current Employee) - Connecticut
The company will continue to do well, but most of the employees that cared about how they did their jobs are gone or going due to poor management.
Answered - Supervisor, Customer Service (Former Employee) - Dixfield, ME
Insurance is a growing field, as long as Voya stays up to speed on the needs of the clients, they should do very well.
Answered - Customer Service Representative (Former Employee) - Windsor, CT
Voya is a very stable business that has a stock price that stays mostly stable though I have seen it surge ahead of the market in general.
Answered - Customer Service Associate (Current Employee) - Minneapolis, MN