Mortgage Underwriter II (Current Employee) – Jacksonville, FL – October 23, 2018
Stability and opportunity are key to the reasons I love it here. They have rolled out additional benefits to make it clear that our personal health and involvement in our community is of primary importance.
enjoyable environment that focused on the needs of its members.
HIGH SCHOOL BRANCH COORDINATOR (Former Employee) – Jacksonville, FL – October 11, 2018
Thought provoking. Learned allot of financial literacy. Management was extremely supportive. Culture was family type atmosphere. Hardest part about the job was creating new things for students to keep them engaged. Most enjoyable thing was when I was successful and causing the light to come on for them and making them into leaders.
Management always sided with the members and ended up giving them anything they wanted if they fought up the chain. Direct management was not on your side when you have a valid option or concern. Benefits were reasonable. 401(k) match. PTO accrued per pay period. Incentive bonus as % of you salary if all company factors are met.
Customer Service (Former Employee) – Jacksonville, FL – June 21, 2018
The human resources department conducted an internal position evaluation survey that was done by a single person with no financial industry experience whatsoever (also with the company for less than a year) who also met with very few staff members to understand their position and it resulted in promotions among the HR staff and senior management team and zero to nearly zero compensation equivocation among the remainder of all staff. They generally make all matter worse once involved and will disclose your personal business to other staff members. The entire department needs to be dissolved.
Vystar is a wonderful company to work for. There are plenty of opportunities to grow within the company. The only con about the company is the managing skills and the pay. We are underpaid for the work that we do. The benefits are okay.
Member Service Specialist (Current Employee) – Jacksonville, FL – April 29, 2018
Not a very good place to work. nearly impossible to get time-off approval. As far as advancement- your performance needs to be flawless for 3-6 months in a row which is nearly impossible. Then when you apply your manager will sit on your application and never forward it on. Turnover is very high-both training classes which started before me are gone and everyone in mine is thinking of leaving.
Collector III (Former Employee) – Jacksonville, FL – April 20, 2018
I had great mentors at Vystar. It was definitely a growing experience that allowed the opportunity to learn. Management is always looking for opportunities for employees to do more and be more. I love credit unions and how the member is the main focus.
Vystar Looking To Expand Its Base But Doesnt Share Vision
Customer Service Call Center Management (Current Employee) – Jacksonville, FL – April 5, 2018
On a typical day I can expect to have over 10-15 members of the credit union call in for escalations based on waiving NSF fees, overriding REG-D mandates, or wanting provisional credits.
The problem with that culture is that we are at their mercy. I am not encouraged to educate members therefore the likelihood of the member improving their fiscal relationship with Vystar is slim to none.
As a result I'm not empowered and feel left to the mercy of the people I should be able to help through providing them alternative ways to self-help.
great community reputation, close to home
not empowered, lack of teamwork amongst supervisor team, no time to coach due to escalated calls